- Collaborate with product managers, designers, engineers, and Industrial Designers to define research goals, research plans and objectives.
- Plan and conduct usability studies, user interviews, and ethnographic research to gain insights into user needs, behaviors, and pain points.
- Analyze research findings and translate them into actionable design recommendations.
- Oversee the planning and execution of usability studies, user interviews, and usability evaluations to support the development of out products.
- Advocate for a user-centric approach throughout the product development lifecycle, ensuring that design decisions align with user needs and usability recommendations driven by insight.
- Develop and maintain user personas, archetypes, user scenarios, and user journey maps.
- Drive the creation of interactive prototypes and mock-ups to facilitate the execution of studies.
- Organize and conduct advanced usability testing sessions, applying advanced research methodologies and data analysis techniques.
- Produce comprehensive usability research reports, including detailed findings, actionable recommendations, and design insights and recommendations to cross-functional teams.
- Identify emerging trends, technologies, and methodologies in usability research and incorporate them into the organization's practices.
- Ensure that usability engineering processes align with relevant industry standards, regulatory requirements (e.g., FDA), and best practices.
- Work with regulatory affairs teams to support submissions related to usability and human factors engineering.
- Develop and maintain a long-term usability research strategy, to support and align with the organizational strategy, thus ensuring that the organization remains at the forefront of usability engineering and accommodates for the user needs.
- Master's degree or Ph.D. in Human Factors, Usability Engineering, Ergonomics, Biomedical Engineering, Cognitive psychology, Behavioral Science or a related field
- 5 to 7 years of experience in planning and conducting small to large-scale user and usability studies.
- Proficiency in usability testing methodologies and tools.
- Understanding of product development and Industrial Design process and methods.
- Expertise in applying the Usability Engineering process and a deep understanding of relevant standards and regulations (e.g., FDA Guidance, ISO
- Experience with preparing and submitting usability engineering documentation for regulatory approvals.
- Excellent communication in English
- Open-minded, proactive, persistent, results- and execution-oriented, and able to work under pressure in changing environments.
- Team player and self-starter, able to perform with minimal supervision and engage with multiple disciplinary design teams.
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to ensuring the highest levels of safety and usability for medical devices.
- Excellent communication in English and collaboration skills
- Several years of experience in User Experience Research, Usability/ Human Factors Engineering from working within the business of medical devices or pharmaceuticals.
- Previously collaborated with Industrial Design and Design Engineers in the development of medical devices.
- Fluent in Mandarin in speech and writing.
- Working knowledge of medical device development processes, design controls, and guidelines like ANSI/AAMI IEC62366-1, ISO 14971, FDA guidance "Applying Human Factors and Usability to Medical Devices".
- An exciting opportunity in a fast-growing international medical device company
- A modern working environment, with multicultural and dynamic teams
- Flexible working hours and a hybrid remote work policy
- A centrally located office in Zug, very close to the train station
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Senior Usability Engineer Research Lead - Zug, Schweiz - SHL Group
Beschreibung
Job Overview
As a Senior Usability Engineer Research Lead, specializing in Design Research, you will play a critical role in ensuring that our medical devices meet the standards of usability and user satisfaction. You will lead the design research activities with in SHL, work closely with cross-functional teams, and advocate user-centered design principles to create intuitive, efficient, safe and effective medical products, based on research insights, rationale and design recommendations.
Main Responsibilities
Minimum requirements
Preferred Qualifications
Relevant Skill
We Offer
