- Serve as the primary contact for all customer referral information.
- Skillfully handle order entries and manage data within our CRM and reporting tools.
- Produce insightful reports for customers and oversee billing processes.
- Deliver exceptional, personalized service throughout each candidate's journey.
- Respond promptly to inquiries, ensuring all participant issues are resolved swiftly, whether via Zoom, Teams, or phone.
- Fluent in German and English and very good knowledge in French
- Master all aspects of program delivery to competently explain our services to candidates.
- Organize and manage seminars and workshop programs, ensuring high attendance levels, proper facilitation, and availability of all necessary materials.
- At least 3 years of experience in Customer Success or a related corporate field.
- Demonstrated project management expertise in a customer success environment.
- Ability to thrive in a fast-paced, ambiguous startup setting.
- Strong capability to guide candidates using various tools and provide support when needed.
- Excellent critical thinking skills for independent problem-solving.
- Clear, confident communication abilities.
- A passion for fulfilling the needs of clients and participants.
- Proficiency in Microsoft Office Suite and familiarity with database management systems.
- A commitment to upholding ethical standards and promoting inclusivity, diversity, and equity.
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Candidate Engagement - Basel, Schweiz - Manpower SA
Beschreibung
MANPOWER AG specializes in temporary and permanent positions and offers comprehensive personnel services. With locations throughout Switzerland, we support our clients in successfully realizing their orders and projects. For our client in the region, we are looking for a Candidate Engagement & Billing Manager (w/m/x)Key Responsibilities:
For Customers:
For Candidates:
What We Require:
Explore the opportunities this position offers Don't hesitate to contact us for more details. Register on our website now and upload your documents. Seize the opportunity to become part of a dynamic team and elevate your career to the next level. We are eager to see how you will help us write success stories together
