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    Head of Account Management - Zürich, Schweiz - SR Technics Group

    SR Technics Group
    SR Technics Group Zürich, Schweiz

    vor 5 Tagen

    Default job background
    Beschreibung

    Your tasks

  • Lead the team of Account Managers including coaching, on boarding, performance management as well as people development
  • Ensure clear communication link from customer to operations and other areas of SRT
  • Act as single customer point of contact
  • Define, manage and monitor customer account value flows (contract profitability, revenues, invoicing accuracy, DSO...)
  • Initiate and monitor the invoicing process including cash collection
  • Measure account performance relative to forecasted account performance
  • Handle and successfully resolve disputes, ensuring escalation as required
  • Monitor and ensure team compliance to company processes amongst other through KPI's
  • Lead and assure development of processes through CI methods to meet the Business Units objectives and business requirements
  • Provide recommendation on business activities and organization development to Section and BU heads

    • Your profile

  • Education: Master's in engineering or equivalent
  • 5 years working experience in a commercial position is a must, in aerospace industry or equivalent industrial environment
  • Aerospace MRO experience (> 5years), ideally Engine related
  • Leadership experience (> 3years)
  • Strong analytical and problem-solving skills
  • Solid Communication and presentation skills
  • Independent, precise and responsible work
  • High safety, quality and cost awareness
  • Knowledge of English (C1), German is a plus

    • Your chance

  • An attractive position in a global and dynamic company
  • Competitive employment conditions
  • Opportunity for professional and personal development
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