Key Account Manager - Zurich, Schweiz - Avaloq

Avaloq

Geprüftes Unternehmen

Zurich, Schweiz

vor 1 Woche

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Company Description

Writing the future. Together.

Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow.

Job Description:

Your team
As a member of our strong Key Account Management team, you are responsible to
manage and further develop your customer portfolio in Switzerland and Liechtenstein.

Your mission

Manage customer relationships in the Swiss German speaking region
Understand your customers' needs and represent their interests within Avaloq and act as a single point of contact between the parties
Secure efficient client retention by increasing customer satisfaction with regards to requests, offers and SLA implementation
Cultivate a productive customeroriented approach with the key decision makers at the customers' locations
Act as client relationship expert who can best allocate appropriate solutions to customer requirements
Manage and guide the customers through the implementation of a standardized Governance Model
Be responsible for escalation management
Lead internal project teams to support customers' needs
Develop and implement account and business plans to reach revenue targets
Increase customer portfolio market shares through upselling opportunities

Qualifications:

What you need

Excellent business acumen
Profound knowledge of main banking processes and rules, as well as banking products/financial instruments
Proven work experience in the banking industry
Thorough understanding and practical knowledge of business process and IT outsourcing solutions in the financial industry
Strong client relationship, negotiation and sales skills with the ability to define and implement account plans
Excellent interpersonal and communication skills
Welldeveloped leadership potential
Flexibility to travel up to 30%
Fluent in German and English

You will get extra points for the following

Avaloq knowledge
French or Italian language skills

Additional Information

Now let's talk about perks and compensation

We have a hybrid work week model, giving colleagues flexibility in how they work, as well as ensuring we create our unique Avaloq culture in our office locations.

Our base salaries are competitive and you can be recognised for outstanding effort with an extraordinary achievement reward - the pinnacle of recognition.

Avaloq aims to share its success with all its colleagues by paying out "Success Share Units" depending on its performance in a given year.

At Avaloq we embrace diversity, we embrace difference.

We are whole-heartedly committed to equal employment opportunities and we foster an inclusive culture where everyone's' contributions are valued and their voices are listened to.

We hire, compensate and promote regardless of origin, age, sexual orientation, gender identity or any other fascinating characteristics that make us different.

Please note that our job descriptions are intended to be written in an inclusive and gender neutral language.

Don't be shy - apply

Note to Agencies:
All unsolicited résumés will be considered direct applicants and no referral fee will be acknowledged.