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Aubonne

    Customer Training coordinator - Aubonne, Schweiz - Intuitive Surgical

    Intuitive Surgical
    Intuitive Surgical Aubonne, Schweiz

    vor 1 Woche

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    TEMPORARY
    Beschreibung

    Job Description

    Primary Function of Position:

    Coordinate and provide administrative support on different types of customer training events successfully.

    Roles and Responsibilities:

    • Establish professional relationships with ISI Training/Sales/Marketing and Finance Team together with external key players, to facilitate event coordination.
    • Carefully manage the different resources at the Training Sites and plan accordingly.
    • Manage the scheduling of Host Surgeons for certain sessions held at the training centers and at hospitals. Assist them with traveling and lodging requirements when needed.
    • Receive Training Sites/Proctor/Host Surgeons invoices: follow up in order to facilitate payment.
    • Liaise with Sales and collect payment information when applies, invoice events once completed, liaise with Finance and maintain a record of payments.
    • Ensure all events are properly recorded and have received appropriate validation in our database, escalating if necessary non-compliant events.
    • Use and maintain existing reports, gather data from multiple systems to provide metrics. Constantly evaluate processes and identify means to improve efficiency while maintaining quality.
    • Participate in projects as assigned and general administrative functions.
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