Compliance Support Assistant - Aubonne, Schweiz - Intuitive

Intuitive

Geprüftes Unternehmen

Aubonne, Schweiz

vor 2 Tagen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Company Description:
At Intuitive, we are united behind our mission: we believe that mínimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference.

For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture.

Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways.

We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of mínimally invasive care.

Primary Function of Position:

The role's main objective is to assist and coordinate in obtaining and organizing the necessary documentation to engagements between Intuitive and Heath Care Professionals.

This will be done by coordinating and providing administrative support required to meet specific local HCP Compliance requirements, for different types of customer requests and events.

Roles and Responsibilities:

Provide HCP Compliance administrative support to different departments (Marketing, Customer Training, Clinical Affairs, Customer Training Support) to support their activities, including:

Track all customer training events in SFDC and identify HCP Compliance declaration needs
Manage HCP contracts for their participation to Intuitive activities: check status of Surgeon Services Agreement and follow up on signature
Create PO (Purchase Orders) for honorarium and follow up on invoices
Manage Attendance Confirmation Letters for HCPs attending our events or activities: draft and send letters as needed
Manage Educational Surgeon Agreements for US speakers
Ensure tracking of HCPs activities and payments for reporting purposes
Work closely with the HCP Compliance team to keep up to date with new regulations and implement as needed
Submit event and trade shows for internal assessment
Manage POs for Educational Grant requests
Send Attendance Certificate letters to HCPs postevent upon request

France/Benelux:

Manage various notification and authorization processes with competent authorities (Mdeon, ARS, CNOM, CNOI, CNOP) via dedicated platform (Mdeon, EPS, IDAHE)
Draft and send conventions including event agenda, invitation and travel information, using available templates, and follow up with HCPs to ensure timely signature and submission
Update SFDC status for customer training events
Liaise with travel agency as necessary
Declare to the authority any hospitality (meals, transport, overnight stay) paid by Intuitive to HCPs, respecting deadlines
Follow the progress of each notification and authorization requests to competent authorities (positive, negative and requests for complementary information, signature of agreements) and inform relevant parties internally
Seek management approval for rejected events and advise on maintain/cancel event
Create virtual card for each customer training event submitted and proceed with payment via online portal. Follow up on allocated budget
Ensure storage and accurate provision of relevant information for transparency reporting
Draft and submit third party events and trade show sponsorship agreements, and liaise with event owner for signature
Track, process and record trainees' expense reimbursement requests
Answer to internal teams about HCP Compliance related process questions

DACH + other regions:

Liaise with relevant departments to issue invoices to customers upon request
Edit Dienstherrengenehmigung sent to HCPs or HCOs and follow up with signature. Ensure proper documentation is signed before event takes place

Qualifications:

Required Knowledge, Skills, and Experience:

Minimum of 2 years' experience supporting crossfunctional and crossregional teams.
Languages (spoken and written): fluent in French and English (mandatory for DVRC tasks), German or Dutch is a plus
Experience in the lifescience/pharmaceutical industry with a good understanding of compliance laws and regulations strongly preferred
Excellent interpersonal, verbal