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    ETRM Application Support Analyst - Geneva, Schweiz - Vitol

    Vitol
    Vitol Geneva, Schweiz

    Gefunden in: Talent CH C2 - vor 1 Woche

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    Ganztags
    Beschreibung
    Job Description

    The main tasks will be:

    • Provide in-house CTRM support to worldwide users during their day to day tasks (accounting, treasury, invoicing, pricing and pnl), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
    • Understand and challenge CTRM's enhancement requests from users, in order to liaise with development team.
    • Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
    • Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.
    Qualifications
    • Must have: working experience of 4 years in the field of IT software applications in the commodities trading business with involvement into business applications change management and day-to-day operation and support.
    • Bachelors or Master's degree (in a IT related field preferred)
    • Excellent communication and presentation skills.
    • Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes.
    • Good knowledge of Microsoft products
    Additional Information
    • Team player
    • Self-motivated with the ability to prioritize tasks
    • Able to work in a high pressure on-call environment with changing priorities
    • Proactive and customer focused "make it work" mentality
    • Highly responsive, energetic and enthusiastic
    • Resourceful and able to think creatively and adapt
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