Nikos Zegkinis

Data Analyst

UBP, Geneva, Switzerland

• Operationally driving the construction and continuous improvement of the team's analytics competences
• Performing initial analyses of new audit analytics requirements and assess feasibility.
• Developing, document, maintain and enhance the team's analytics tools.
• Maintaining data analytics SharePoint
• Exploring, document and procure data sources.
• Upon request and in the context of audit assignments performing data extractions on behalf of team members and ensure completeness of accuracy of the data provided.
• Implementing the automation of analytics tools, including the establishment of database connections or workarounds.

Information Management Associate

Danish Refugee Council - DRC, Thessaloniki, Greece

• Supporting regular data collection and verification exercises across sites in the north, in coordination with the relevant Team Leaders.
• Continuous upkeep of the site level databases, allowing for accurate household and individual level disaggregated data.
• Reporting on site level data and demographics as required.
• Acting as the focal point for sharing data as needed and in line with established DRC protocols and the relevant Data Protection legal framework.
• Production and regular updating of service mapping documents, welcome packets, and beneficiary ID Cards in line with relevant guidelines and templates provided by the country office.
• Contributing to reporting data for various regular reporting purposes.

Customer Service Coordinator

OECD, Paris, France

• Managing the email support accounts for the OECD Digital Library.
• Filtering queries to the marketing team, throughout the Organization.
• Monitoring and resolving product or service problems.
• Liaising with the marketing and sales team to promote the subscriptions to new customers.
• Managing the pre sales documentation and identifying potential new leads for the sales team.
• Providing first level Technical Support to the sales team as well as end-users for the OECD and partner Digital Library platforms.
• Managing the access rights assignment, user identification, usage statistics recovery, bibliographical records retrieval, account consolidation.
• Performing maintenance on customer database to lessen subscriber access conflicts and eliminate data corruption.
• Using Agile Process and Altassian Jira Suite for developing new product solutions for the website and the digital library.

Consular – IT Administrator

British Consulate, Malaga, Spain

• Logging cases on a database, passing contacts and cases to Consulates around the Network.
• Giving accurate information on the telephone where possible and pointing people in the right direction when they are in need.
• Strong communication verbal skills while in daily contact with British nationals in distress.
• Acting instantly by providing the correct course of actions in cases of emergency.
• Providing solutions to different IT problems that were occurring at the IT systems.
• Managing and Maintaining the IT equipment by applying patches and managing the Active directory.

SAP Administrator

EASA, Cologne, Germany

• Managing the Master Data in SAP by updating all the customer records.
• Transferring the Master Data from Oracle to SAP environment.
• Managing the new incoming applications from various Airlines and aviation authorities and registering and modifying these applications using the financial module of SAP.

Analyst

AT&T, Bratislava, Slovakia

• Using company systems and Microsoft Office for generating reports and presentations for the Senior Management.
• Analyzing of the reports to probe specific areas in the direction of management.
• Suggesting modifications to speed up results and provide further insights.
• Using SAP, Excel, and Access for extracting and analyzing data.
• Liaising with different reporting teams from USA and Europe in order to produce cross-functional reports.

Web Production Leader-Financial Analyst

IBM, Bratislava, Slovakia

• Updating, maintaining, localizing and publishing content for the Samsung website.
• Coordinating the production and localization of web-pages and internet campaigns globally.
• Conversing all the different web styles into one unified style and apply it globally.
• Managing the relations with external and internal stakeholders.
• Implementing the marketing campaigns.
• Analyzing data with Google Analytics and creating reports based on my findings.
• Forecasting the sales quotas in order to meet the revenue target.
• Using mainly Microsoft Excel for analyzing data and creating visual easy to understand presentations for the external stakeholders.

IT Administrator

Aristotle University of Thessaloniki, Thessaloniki, Greece

• Researching and archiving books into Horizon Database.
• Providing IT administrative and customer support to daily tasks at the Library.

MBA: Management , Finance, Marketing

City University of Seattle - Bratislava, Slovakia

Master of Arts: MA in Relations Between Christians And Muslims

Aristotle University of Thessaloniki - Thessaloniki, Greece

Master of Arts: Computer Science , Multimedia, Digital Arts

University of The Arts London - London, United Kingdom

Bachelor of Arts: Computer Science , Multimedia, Digital Arts

University of West London - London, United Kingdom