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    Operational Efficiency Officer - Geneva, Schweiz - Michael Page

    Michael Page
    Michael Page Geneva, Schweiz

    vor 1 Woche

    Michael Page background
    Ganztags
    Beschreibung

    Oversee policy and procedures for grant management across units for efficient, quality outcomes.

    Schedule tasks, allocate resources, and monitor project performance.

    Address stakeholder needs and report on project progress

    Flag issues, resolve dependencies, and elevate concerns for upper-level decisions.

    Lead interdepartmental meetings for alignment.

    Assess future system needs and resource benefits.

    Update grant procedures with stakeholders.

    Examine policy impact on systems and data with relevant teams.

    Liaise with IT for technical solutions; oversee data migration and timelines.

    Conduct user acceptance testing; document and share updates.

    Collaborate on change plans and materials, ensuring stakeholder involvement.

    Execute assigned change management tasks.

    Provide user support, track issues, and ensure timely solutions

    Propose risk monitoring strategies, setting improvement targets where needed.

    Track operational metrics and report exceptions to management.

    Create FAQs based on user queries.

    Periodically review and improve operational processes.

    University degree in public policy, public health, finance, economics, business administration or equivalent and a project management certification is a plus.

    At least 3 years of experience in project management and coordination between cross-divisional teams

    Previous experience using change management techniques to implement organisational change

    Fluent English, and high level of French, additional languages are a plus.

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