- Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware).
- Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees.
- Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
- Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences.
- Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor.
- Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process.
- Assist with off-site technology support for firm sponsored functions/meetings.
- Assist with IT tasks related to office moves, buildouts and relocations.
- Work effectively as "remote hands" for other EY Technology functions, such as Telecommunications and Hosting.
- Maintain a thorough understanding of EY Technology's organization and service offerings in order to identify how best to address end user technology needs and incidents.
- Understand the Firm's business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel.
- The role receives direct oversight from a supervisor with regular contact to assign and monitor activities.
- This role is required to physically work at EY office in Zurich.
- Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues.
- Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary.
- Excellent communication, interpersonal, organizational, and time management skills.
- Excellent customer service attitude.
- Ability to liaise and work effectively with all levels of end users and IT personnel.
- Ability to communicate effectively with supervisor and peers.
- Approximately 2-4 years of experience in end user technology support
-
Ernst & Young AG Zurich, Schweiz GanztagsAssociate - On-Site Technology Support - Enterprise Technology at EY (Graduate) · Location: Zurich Other locations: Primary Location Only Salary:CompetitiveDate: Apr 23, 2024 · Job description · Requisition ID: At EY, you'll have the chance to build a career as unique as you are ...
-
Domain Architect
vor 2 Wochen
Zurich Insurance Company Ltd Zurich, SchweizZurich Insurance Company Ltd Zurich, SwitzerlandPosted 1 day ago Permanent Competitive · - Macht es Ihnen Freude, Ihre Architekturerfahrung bei der Etablierung und der stetigen Optimierung moderner Systeme und Prozesse in einem Grossunternehmensumfeld einzubringen? Erarbeiten Sie ...
-
Data-driven Administration and Accounting
vor 3 Wochen
D ONE Zurich, SchweizD ONE ist das führende Schweizer Unternehmen im Bereich Daten, Machine Learning und Artificial Intelligence mit nationaler und internationaler Kundschaft. D ONE konzipiert und realisiert Projekte, die aus Daten Wert schaffen, ist Guide auf der Reise zur Data-Driven Enterprise und ...
-
Ict Enterprise Architect
vor 1 Woche
Humentum AG Zurich, SchweizFor a privately owned Swiss Corporation with HQ in Zurich (approx. 1800 employees), acting very international as the supplier of custom engineered industrial solutions and fast growing we are seeking a skilled and visionary: · **ICT Enterprise Architect (f/m)** · Job-ID 67261 · t ...
-
Enterprise Account Manager
vor 2 Wochen
AWS EMEA SARL (Switzerland Branch) Zurich, SchweizExperience as a quota carrying technology field sales individual, or business development professional · - Experience increasing technology adoption and creating long term transformational account strategies · - Experience working with and presenting to C-level executives, IT, an ...
-
Risk and Compliance Enterprise Architect
vor 1 Woche
Cognizant Zurich, Schweiz**Risk and Compliance Enterprise Architect** · **Location: Switzerland, Zurich preferred** · **Type: Permanent** · Cognizant is enabling customer's Digital transformation journey using our proven "Digital at Scale" framework. Our "Digital at Scale" framework is based upon custome ...
-
Regional Sales Manager
vor 2 Wochen
Netskope Zurich, Schweiz**About Netskope**: · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we start ...
-
Invent: Enterprise
vor 3 Wochen
Capgemini Zurich, SchweizWe offer · - Exciting, fast-paced work environment. · - Projects with innovative and amazing clients. · - Significant growth opportunities and career prospects. · - Shaping future digital topics. · - Supportive, purpose-driven, and value-based corporate culture. · - Continuous ex ...
-
Junior Network Services Architect
vor 3 Wochen
Harry Eliott SA Zurich, Schweiz**Description of our company** · Expertise. Talents. · At Harry Eliott, we specialize in identifying and enhancing talents to serve innovative technologies. Our primary objective is to provide effective solutions to our partners' IT challenges. We place great importance on foster ...
-
Enterprise Architect
vor 2 Wochen
Angst+Pfister Zurich, SchweizFull Time · - Zürich, Switzerland · - Experienced Professional · - September 04, 2023 · - Hybrid Remote · Are you ready to take the helm in shaping our organization's technological landscape and pioneering innovation through strategic architecture? We're actively seeking a dynami ...
-
Head of Enterprise Excellence
vor 2 Wochen
Takeda Pharmaceutical Zurich, Schweiz**About** the role**: · - The Head of Enterprise Excellence (EE) is responsible for developing and leading comprehensive, enterprise wide business process improvement initiatives and ensures alignment of improvement initiatives to strategy. · - The Head of EE leads a global team ...
-
Enterprise Account Executive
vor 2 Wochen
Okta Zurich, Schweiz**Get to know Okta** · Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move ...
-
Avaloq Consultant
vor 2 Wochen
Infoplus Technologies Zurich, SchweizCompany Description · Infoplus Technologies UK Limited is a global IT services company focusing on Enterprise solutions and integration services consulting (SAP/Oracle), software development, product solutions for education segment and IT consulting services offering outsourcing ...
-
Business Development Lead, Web3, Cloud
vor 3 Wochen
Google Zurich, Schweiz**Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - Experience working in a startup in the Web3 industry. · - Experience working in direct or indirect sales. · - Experience working with Blockchain and Digital Asset technologies. · **Preferred ...
-
Strategic Account Advisor
vor 3 Wochen
Salesforce Zurich, Schweiz**Job Category **:Business Value Services Group · **Job Details**: · **Role** · This is a unique opportunity to join a team of ex · - Top Tier Strategy Consultants, working as a SWAT team for EMEA President. · Salesforce is looking for highly talented and passionate individuals w ...
-
Lead Business-
vor 3 Wochen
Julius Baer Zurich, SchweizAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together. · Julius Baer Division Markets is looking for ...
-
Solution Architect
vor 2 Wochen
Swisslinx Zurich, Schweiz**Responsibilities**: · - Collaborate with cross-functional teams to define end-to-end solutions that integrate systems such as SAP, Salesforce Sales Cloud, enterprise data lake, and website. · - Utilize Salesforce Marketing Cloud or other digital marketing platforms to gain insi ...
-
Technology Specialists
vor 2 Wochen
Microsoft Zurich, SchweizThis role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized and technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions ...
-
EY Zurich, Schweiz**The opportunity** · As part of our Enterprise Risk Team, you will advise companies across various industries outside the financial services sector on how to maintain trust and realize opportunities in an everchanging world. We support our clients in the areas of "Enterprise Res ...
-
Account Executive, Enterprise
vor 1 Woche
Sitecore Zurich, SchweizSitecore's foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore va ...
Associate - On-Site Technology Support - Enterprise Technology at (Graduate) - Zürich, Schweiz - EY
Beschreibung
The opportunity
Embark on your next journey and join our unique Enterprise Technology Team to help solve exciting problems on a daily basis
Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.
Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
Your key responsibilities
Skills and attributes for success
What we offer
EY Switzerland offers you to work in a diverse and inclusive environment with around 3,000 employees from 64 different countries. You will collaborate with the best, learn from the best and continually grow, as we invest a significant portion of our annual turnover in the personal development and training of our .
Click to find out more about our benefits and corporate social responsibility.
&v=024){kind=logo}
