Head of Global Network - Basel, Schweiz - Straumann Group
Beschreibung
Job Purpose
Main Tasks and Responsibilities
- Set the strategy for the global & local network teams and technologies
- Build and maintain the global network service portfolio and roadmaps
- Execute based on the customer centric roadmaps all network projects
- Migrate from four regional network vendors to one global network vendor
- Manage and develop the global and local network teams in an international environment
- Ensure with EndtoEnd process management the best possible performance in quality, security, compliance, and costs.
- Developing and sustaining longstanding relationships with companyapproved vendors
- Establishing standards by which to assess the performance of approved vendors.
- Analyzing internal processes and creating strategies for continuous network service optimization.
- Familiarity with the Information processes and tasks described in the ITIL, which is a manual for IT service management.
Profile
Education
- A Bachelor's or Masters Degree in Business Management, Information Systems, Computer Science, Business Administration or a relevant field
- Certifications in the area of IT Service (ITIL V4) and Project Management (Prince2, Scrum etc.)
- 5 years of experience in IT service management (ITIL) processes working in international companies.
- 5 years of experience as the responsible function for Global Network Management.
- A proven track record of building, managing and continuously developing global network services, network vendor migrations and network service portfolio management.
- Deep handson experience in managing Service Improvement Programs (SIP), Corrective & Preventive Actions (CAPA) etc.
- Indepth knowledge and experience in endtoend process ownership
- Deep knowledge and proven track records of managing agile project methods, ideally with SAFe and Scrum
- Strong verbal and written communication skills in English with the ability to engage with and present to executive level, further languages a plus.
- Demonstrated ability to work in a matrix environment where a high degree of cross functional collaboration is required to deliver outstanding results
- Ability to travel globally (up to 20% of time)
- Well developed communication skills as an Idea, Thought and Group Leader
- Strong negotiations, decisionmaking skills
- Leadership, tenacity and ability to manage by influence in a complex matrix and fastpace evolving environment
- Excellent strategic and critical thinking skills with high degree of emotional intelligence
- Entrepreneurial spirit, creative problemsolving mindset
- Selfmotivated team player
- Resilient able to adapt and perform in changing customer and organizational environments, combined with a cando attitude
- High level of integrity and commitment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type:
Full Time
Alternative Locations:
Switzerland : Basel
Travel Percentage:0 - 30%
Requisition ID:9116
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