Performance Vendor Manager - Vevey, Schweiz - Nestle
Beschreibung
**Position SnapshotLocation:
Vevey, Switzerland
Company:
IBS
Act
Rate:
Full-Time Act.
Type of contract:
Permanent contract
**What we offer at Nestlé
Flexible work policies in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you
Genuine opportunities for career and personal development
Modern "smart office" locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
**Position Summary
As a
Vendor Performance Manager , you will create competitive advantages and business value to the group by benchmarking and sourcing innovation opportunities from external providers.
Lead strategic review of current Vendor delivery model and performance and ensure successful contract delivery in line with
IBS targets.
**A Day in the Life of a Vendor Performance Manager
- Develop
IBS outsourcing strategy with procurement for current and future 3rd party partner vendors - Align with Procurement on the contract structure & design to align with
IBS outsourcing strategy - Create competitive advantage by sourcing innovation opportunities
- Lead strategic review of current Vendor Delivery Model & holistic delivery performance versus overall
IBS priorities - Ensure contractual compliance and performance management of Vendor contracts: Manage the vendor according to the provisions and responsibilities outlined in the contract and statement of work
- Ensure Vendor engagement and accountability for successful operational service delivery: Alignment with vendors on performance management governance, approach and improvement targets (SLA's, NPS, OMP) as well as operation design,
- Work closely with Service Expansion lead on development and launch of new services
- Work Liaise closely with Interoperability and Network optimization Lead on strategic footprint planning for NBS centers versus Outsourced vendors
- Solid knowledge of shared service industry, with established relationship with key vendors in the industry
- Exposure to IT industry is an advantage
- Experience in service agreement negotiations and can link with Procurement function
- Program Management Experience preferably in Service Transitioning
- Pragmatism and ability to connect the dots
- Internal and external stakeholder management skills
- Structured Problem Solving skills
- Continuous improvement mindset
At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference.
We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win.
We aim to hire friendly, respectful, inspiring people who care about the people's lives that we touch every single day.
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