- Lead and manage projects to deliver insights with excellence: working internally with project management team from the set-up to the deliverables, ensuring high quality standard through the process
- Actively manage the client relationship when working on the different projects
- Participate to client calls during the different stages of the projects, from briefing to debrief to client
- Analyze the results to uncover insights and draft actionable recommendations with the guidance of the senior team experts
- Prepare storytelling and with optimized data visualization presentations
- Present results to clients when possible
- Learn Ipsos methodologies, point of view and approaches to become a trusted partner for the clients.
- Integrate Ipsos thought leadership and learnings in the analysis.
- Work closely with the whole team members.
- University degree preferably in marketing/market research, social sciences, communication sciences or similar
- Minimum 5 years of professional experience within market research agencies
- Strong market analysis skills, from data to insights
- Passion for brands strategy, media, digital with professional experience in the domain
- International minded and multicultural oriented with strong interpersonal communication skills
- Ability to deliver outstanding attention and services to the client.
- Curiosity, proactivity, and entrepreneurship spirit
- Eagerness to learn and evolve in an international environment.
- Collaborative and supportive mindset
- Manage multiple projects, liaise with a variety of different internal and external contact.
- Excellent English skills – other languages are an advantage.
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Client Service Manager, Brand Health Tracking - Geneva, Schweiz - Ipsos
Beschreibung
In Switzerland Ipsos is the largest market research company; we are a team of 120, from more than 20 countries and based in Geneva, Basel and Root.
Our Brand health tracking team in Geneva is looking for a:
Client Service Manager
The client service manager has the following main responsibilities:
Desired skills and experiences:
