- Provide support for user inquiries and usage of Salesforce CRM
- Manage opt-in data capture and consent management from customers
- Support CRM analytics, reporting and data cleaning efforts
- Ensure the integrity, accuracy, and security of organizational data assets
- Conduct monthly reporting checks across multiple systems
- Populate, maintain and improve various existing dashboards locally
- Assist in building Power BI reports for data visualization
- Act as the secondary main contact for CRM technical inquiries and facilitate data changes
- Manage the process of capturing opt-in data within the CRM system
- Assist in creating, updating, and maintaining user training materials to build CRM-related capabilities
- Contribute to analyses, document findings, and derive necessary measures for the systematic optimization of data quality within the CRM system
- Conduct critical data quality checks and assist in troubleshooting data discrepancies
- Degree in business informatics, business administration or similar field
- Fluency in English and German required, (French considered an advantage)
- Experience preferred with CRM & BI Tools and its functionalities
- High degree of solution and service orientation
- High IT affinity, operation of various systems and databases
- Ability to work both in a team and independently
- Ability to identify problems at an early stage and solve them effectively
- Accountability and excellence in execution
- Structured and organized way of working
- High learning agility and open mindset for change
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Data Steward - Zug, Schweiz - Randstad Inhouse Services
Beschreibung
You will have a key role to:
Main responsibilities:
Who we are looking for:
This role based in Zug, Switzerland will initially be limited until 6 Months with an opportunity to conversion to full time contract. If you are interested in working for a global leading health care company in a challenging role, then send us your application in English today. Or give us a call if you have any questions
