Jobs
>
Zürich

    Commercial & CRM leader Zürich area - Decathlon

    Decathlon
    Decathlon Zürich, Schweiz

    Gefunden in: Talent CH C2 - vor 23 Stunden

    Default job background
    Temps plein
    Beschreibung

    Mission

    CONTEXT

    The sports market in Switzerland, especially in Zürich, is full of potential. There are the main insights worth sharing:

  • 69% of the population in Switzerland claims to practice sport "several times a week". This makes the Swiss belong to one of the most sportive populations of the world.
  • The Canton Zürich is by far the largest region in Switzerland (1.5Mio inhabitant), also the city of Zürich is the largest in Switzerland.
  • With 310 CHF of sport expenditures / inhabitant (highest purchase power in CH), the Market size is 480 Mio CHF and represents 23% of the whole sportmarket in CH.
  • Growth of Population: Horizon 2030, the pop. of Switzerland (8.7Mio Inhabitants) will grow from 800K (+9%). In the same time the pop. of ZH city & region will growth from 80K (+20%)
  • Sport Market in ZH is growing faster as in the CH average: 2.5% Growth of the Sportmarket in CH vs 8% in ZH Kanton in 2022.

    • Taking this context into account, we have many opportunities to exploit to become leaders in the sportmarket by 2027 in the region of Zürich, and we already started a development of the number of stores, from 4 in 2023 to 12 flexible Omnichannel contact points by 2027.

    The main responsibilities and OKRs of the Commercial & CRM director in Zürich will be:

    I) To build and develop a strong Store experience for each Customer in Zürich to accelerate the conversion rate, through an adapted supply and a fundamental revamping of our offer, all driven by data. Focus on efficiency and driving the store to the web.

    II) To develop, duplicate and adapt the global Decathlon strategy and solutions to engage our customers. To surprise, be liked by our customer you will develop store hospitality solutions, a local dedicated CRM, and specific membership strategies. Focus on TO share with services, events for customers and with our products, new businesses for us like B2B, and a strong emphasis on circular business.

    As result of this strategic directions the main KPIs of the job will be:

    Accelerate the conversion rate in our physical stores from 41% in 2023 to 52% by 2027

    -Strong acceleration of the digital in store TO share (store to web). Objective 20% by 2027, starting from 2.8%

    -The objective for 2027, is to have a TO share with members from 30%. (30Mio in volume), and to realize 10 Mio TO with the sport-clubs & companies in zürich.

    -To drive the sustainable turnover of the city from 4 to 15%, with new circular services (Rental, 2nd use, buy-back service)

    Figures, Decathlon stores in Zürich: 35 Mio omnichannel TO in 2023 on 4 contact points, +20%, trajectory by 2027: 100 Mio. on 12 flexible contact points. From 6% market share in 2022 to 22% by 2027.

    The EBIT is already positive (2 Mio by The validate dedicated "booster WIN Zürich" project, validated by the executive committee of Decathlon Switzerland will give us the latitude to invest in order to be able to grow fast.

    MISSIONS

    In your role as a commercial & CRM director for Decathlon Zürich, you will be reporting to the regional director,

  • Commercial pilot for the 10 Stores by 2027 in Zürich. Deep analysis by data & proposal to challenge & improve choices and offer in the stores. To offer our customer 25% more physical & digital choice.
  • Through emphasis on the Store experience with a lot of presentations of bulky product and top quality models to push the Store to web and of course the web to store.
  • You will be in charge of building a new business for Decathlon with the local Clubs & companies. Develop all the B2B activities in the city and the Region.
  • Rebuild with supply team, supply plan included, to increase the efficiency and decrease the shortage
  • You will be in charge to build and develop the last Mile delivery on the city to provide the best customer experience on market (Same Day Delivery from all our offer)
  • Develop and adapt the local digital rôle in Zürich including the local CRM, to be excellent with each customer and accelerate strongly omni.
  • Cooperate to develop a local communication & marketing plan that addresses Zürich people customer journey & the local needs, linking marketing & digital & physical retailing, and positioning itself on the customer journey, focus on driving flow web to store
  • Leading the Engagement-Membership and the local sport Platform to build in Zürich. To surprise, to be liked by the people in Zürich and to give our customers and their family real reasons to come back to decathlon
  • Move forward as an entrepreneur, investing autonomously 50% of the over result generated,

    • Profil

  • You have an explorer mindset and love to build a project from scratch. You have this ability to think out of the box and work in a very dynamic and fast-pacing environment.
  • You have a big level of autonomy and are able to write your road map, and to follow it accurately.
  • You always see the big picture, the opportunity of the strategy before the operational difficulties.
  • Project-driven, enthusiastic about the company's mission: "Sustainably accessible"
  • At least 3 years of successful and proven experience in a key position, such as store leader or other commercial functions, such as traffic or, conversion, CRM or customer experience..
  • Successful project writing experience, visionary and the ability to execute accordingly.
  • You're enthusiastic with an extraordinary positive mindsetand you see every change as an opportunity to progress by systematically finding solutions.
  • You make courageous decisions, which you'll be able to explain and convince internally.
  • You know how to listen to your colleagues and customers to build your project and give meaning to the projects that you will co-commit to with your teams.
  • You enjoy doing, supporting, training, working in teams and move teammates, so, you act as a role model.
  • Fluent in English and in German. If not, you are willing to learn german. French is a 're ready to relocate to live in the Zürich Region.
  • You're passionate about sport.
  • Zürich Versicherungs-Gesellschaft AG / Zurich Insurance Company Ltd / Zurich Compagnie d'Assurances SA

    Head Of Data Platforms And Products

    Gefunden in: Jobsch CH C2 - vor 3 Tagen

    Zürich Versicherungs-Gesellschaft AG / Zurich Insurance Company Ltd / Zurich Compagnie d'Assurances SA CH - Zürich, Schweiz

    Data is at the core of Zurich's journey to become a truly digital insurer. · For Zurich's Data and Business Intelligence (hereafter referred to as DBI) department, we are looking for a Head of Strategic Data Platforms & Products. · The role includes the overall responsibility to ...

  • Ernst & Young

    Manager (IT) - Strategy and Transactions - Transaction Strategy and Execution

    Gefunden in: One Red Cent EUR eFC C2 - vor 3 Tagen

    Ernst & Young Zurich, Schweiz Ganztags

    Company description: · At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, ...

  • Radisson Blu Hotel, Zurich Airport

    General Manager

    Gefunden in: Talent CH A C2 - vor 4 Tagen

    Radisson Blu Hotel, Zurich Airport Zürich, Schweiz Ganztags

    Nur wenige Schritte von den Terminals entfernt liegt das Radisson Blu Hotel, Zurich Airport und bietet die ideale Lage für Geschäfts- und Freizeitreisende. Dank direktem Zugang zum Flughafen können die Terminals wie auch der Bahnhof schnell und praktisch zu Fuss erreicht werden. ...

  • PwC

    Manager – Deals – Value Creation

    Gefunden in: Jobsch CH C2 - vor 1 Tag

    PwC Zurich, Schweiz

    100% · Your Impact · Assist and lead high-impact consulting projects in a timely manner for key industry players as well as build and sustain trusted internal and external relationships. · Bring the experience and deliver deal-related (operations) due diligence projects with a fo ...

  • Bank Vontobel

    Lead Senior HR Business Partner

    Gefunden in: One Red Cent EUR eFC C2 - vor 3 Tagen

    Bank Vontobel Zurich, Schweiz Ganztags

    At Vontobel, we actively shape the future. We create and pursue investment opportunities with determination. We master what we do - and we only do what we master. This is how we get our clients ahead. As a global financial services provider with Swiss roots, we specialize in weal ...

  • Boston Consulting Group

    Management Assistant

    Gefunden in: Jobsch CH C2 - vor 3 Tagen

    Boston Consulting Group Zürich, Schweiz

    WHAT YOU'LL DO · Proactive calendar management, including internal and external meeting coordination for up to 10 senior consultants · Planning of complex international travel arrangements (e.g. visa, hotel, flights) · Administrative tasks (e.g. time and expense reports) · Event ...

  • Hitachi Zosen Inova AG

    Project Engineering Manager

    Gefunden in: Jobsch CH C2 - vor 20 Stunden

    Hitachi Zosen Inova AG Zürich, Schweiz

    Company Description · Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Waste to Energy and Renewable Gas (RG), operating as part of the Hitachi Zosen Corporation Group. HZI acts as a pro ...

  • IC Resources

    Director of Computing Architecture

    Gefunden in: Talent CH C2 - vor 3 Tagen

    IC Resources Zürich, Schweiz Ganztags

    Based in Zurich, this is a superb opportunity for a Director of Computing Architecture to join one of the world's greatest technology leaders. A top-tier salary is on offer together with visa and relocation assistance. · Our client is focussing on the very latest research in com ...

  • Acrea AG

    Senior Technology Consultant

    Gefunden in: beBee S2 CH - vor 3 Tagen

    Acrea AG CH- Zürich, Schweiz Ganztags

    Senior Technology Consultant & Digital · Project Leader (m/w), 60 – 100 %, Zürich · Wer sind wir? · Als etablierte Boutique-Unternehmensberatung unterstützen wir unsere Kunden bei · Digitalisierungsprojekten «end-to-end» unter dem Motto «Making Digital Work» :vom · strategischen ...

  • Veeva Systems

    Director - Quality Strategy - MedTech

    Gefunden in: Talent CH C2 - vor 3 Tagen

    Veeva Systems Zürich, Schweiz Ganztags

    The Role · As the Director of Quality Strategy for Veeva MedTech, you will be responsible for expanding Veeva's footprint within the fast-growing MedTech segment.In this role, you will develop strategic initiatives, provide industry thought leadership to help craft customer solut ...

  • Business & Finance Consulting

    Senior Agricultural Finance Consultant

    Gefunden in: Talent CH C2 - vor 1 Tag

    Business & Finance Consulting Zürich, Schweiz Ganztags / Nebenberuflich

    Job responsibilities: · Perform diagnostic of the agrilending operations within partner financial institutions (PFIs) in Africa · Advise and assist PFIs in implementing best practice lending approaches to rural MSEs, agribusinesses, and farmers · Develop strategies for the enhan ...

  • Zurich Insurance Company

    Head of Data Platforms and Products

    Gefunden in: Talent CH C2 - vor 3 Tagen

    Zurich Insurance Company Zürich, Schweiz

    Data is at the core of Zurich's journey to become a truly digital insurer. · For Zurich's Data and Business Intelligence (hereafter referred to as DBI) department, we are looking for a Head of Strategic Data Platforms & Products. · The role includes the overall responsibility to ...

  • Novo Nordisk

    Medical Advisor Cardiovascular

    Gefunden in: Talent CH C2 - vor 3 Tagen

    Novo Nordisk Zürich, Schweiz

    The position · As a Medical Advisor, you will report to the Cardiovascular Medical Unit Lead and, together with a cross-functional team, make a significant contribution to the planning and execution of the strategy and market launch preparations in Switzerland within the cardiov ...

  • Decathlon

    Training Officer

    Gefunden in: Talent CH C2 - vor 3 Tagen

    Decathlon Zürich, Schweiz Temps plein

    Mission · As a training officer, you'll need to: · identify training with our leader of people development needs within the organisation through job analysis, appraisal schemes and regular consultation with business managers and retail leaders · design, expand and manage train ...

  • Microsoft

    Partner Development Manager Surface

    Gefunden in: Talent CH C2 - vor 4 Tagen

    Microsoft Zurich, Schweiz Ganztags

    Overview · The Global Partner Solutions (GPS) team mission is to build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more. GPS is a sales organization accountable for the commercial partner business at Mic ...

  • Beyond Beauty Club GmbH

    Sales Development Director DACH

    Gefunden in: Talent CH C2 - vor 23 Stunden

    Beyond Beauty Club GmbH Zürich, Schweiz CDI

    The Beyond Beauty Club (BBC) will develop into an exclusive conglomerate of beauty-tech brands with the mission of leading through consumer centricity and technology to bring our consumers around the world personalised and relevant products. The brands within the BBC will focus o ...

  • Michael Page

    Senior HR Business Partner

    Gefunden in: Talent CH C2 - vor 6 Tagen

    Michael Page Zürich, Schweiz

    Collaborate with business leaders to understand their objectives, challenges, and talent needs, providing HR advice, solutions and day-to-day support aligned with business goals and HR strategy · Professionally handle employee requests regarding human resources issues, rules, and ...

  • Novo Nordisk A/S

    Medical Advisor Cardiovascular

    Gefunden in: Talent CH C2 - vor 3 Tagen

    Novo Nordisk A/S Zürich, Schweiz

    Do you want to make an impact, are you scientifically versed, with excellent communication skills, and a good understanding of cross-functional collaboration? Do you enjoy working in a fast-growing, dynamic environment, proactively initiating new projects, and do you have the amb ...

  • PwC

    Senior Consultant Shared services and outsourcing transformation

    Gefunden in: Talent CH C2 - vor 23 Stunden

    PwC Zürich, Schweiz Ganztags

    Description · & SummaryA career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some ...

  • EY

    Experienced Senior Manager Quantitative Risk Management

    Gefunden in: Talent CH C2 - vor 1 Tag

    EY Zürich, Schweiz

    EY is looking for an experienced Senior Manager to join our quantitative risk management and analytics team within Financial Services Business Consulting, to help capital market participants within global banking, capital markets and asset management in building and retaining a s ...