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Simran Dsilva

Simran Dsilva

MSc.in Luxury Management and Guest Experience.

Kundendienst / Support

Bulle, Gruyère

Soziales


Über Simran Dsilva:

As a deeply committed professional in the field of hospitality, I am presently advancing my academic credentials with a Master's degree in Luxury Management and Guest Experience at the highly-respected Glion Institute of Higher Education, nestled in the heart of Switzerland. My passion for hospitality isn't just a career choice—it's a legacy, steeped in the rich tradition of my family's longstanding involvement in the hotel industry. I fervently strive to fuse this heritage with innovation, fostering distinctive and memorable experiences that truly resonate with our esteemed guests. This relentless pursuit of excellence forms the bedrock of my hospitality ethos, driving me towards redefining luxury in an ever-evolving world.

Erfahrung

My professional journey includes a pivotal role as a Guest Relations Executive at Grand Hyatt Goa, where I managed VIP services and implemented technological innovations to upgrade customer service. I showcased my leadership and business acumen as the Co-Founder and Managing Director of Malibu Restaurant & Bar in Goa, leading strategic initiatives in staff recruitment, training, and marketing. 

Ausbildung

My internships at Taj Lands End, Mumbai, and Pine Cliffs, Luxury Collection Resort, Algarve-Portugal provided me with invaluable practical experience in front office operations and leisure management, enriching my overall profile in the hospitality industry.

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