Retail Sales Trainer Fr/eng, Luxury Watches - Bern, Schweiz - RETAIL Experts

RETAIL Experts

Geprüftes Unternehmen

Bern, Schweiz

vor 3 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

In order to strengthen our client's International Sales Training team in Switzerland, we are currently seeking for an additional Retail Sales Trainer mastering French / English, as well as the art of coaching, training and boosting retail sales staff.

POSITION

Maximize sales performance by designing, developing, and delivering training programs for retail sales teams
Conduct training sessions internationally and at HQ on products, services, and sales skills/ceremonial, for retail employees, through a variety of methods such as classroom instruction, onthejob training, workshops, and virtual presentations
Develop training materials, presentations, and resources to support training initiatives, ensuring they are uptodate and engaging for the audience
Ensure that sales associates have indepth knowledge of boutique products and can communicate features and benefits to customers effectively
Train sales staff on effective sales techniques and effective customer engagement, to achieve boutique sales targets
Conduct comprehensive assessments of sales staff performance in boutiques, including product knowledge, sales techniques and customer interactions
Provide constructive feedback to sales associates based on assessment results, highlighting strengths and areas for improvement
Collaborate with boutique managers and local retail trainers to create and implement performance improvement plans tailored to individual needs
Maintain records of feedbacks and performance assessments on the boutiques trained; consolidate feedbacks and provide recommendations to drive improvements
Coordinate and support local training teams, ensuring ongoing monitoring of their training plans and activities

Identify local training needs, gather, and consolidate feedbacks on the performed programs and provide recommendation to drive improvements
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PROFILE

Proven work experience as a Sales Trainer.
Prior experience in Luxury Retail Sales (Management could be an advantage)
Prior Watches / Timepieces exposure or background would be ideal
Passionate in people development, with collaborative and flexible approach to learning
Capability to perform training, coaching sessions, and interactive activities, to engage the sales staff and ensure alignments with Brand strategies
Solid communication and presentation skills with the ability to motivate sales staff of varying seniority
Ability to create clear, concise, wellorganized and grammatically correct written documents in English and French
Strong interpersonal skills, able to connect and quickly create relationships with people at all levels of the organization
Digital proficiency with capability to structure lessons and to create contents for elearning platforms
Ability to lead virtual trainings using platforms such as Microsoft Teams, Zoom, etc.
Strong team player accustomed to collaborating with stakeholders across functions and locations
Reliable with excellent organizational and problemsolving skills
Willing and flexible to travel up to 5070% in various parts of Europe and even Worldwide

Any additional language will be a strong advantage