Associate Director - Zurich, Schweiz - IQ-EQ

IQ-EQ

Geprüftes Unternehmen

Zurich, Schweiz

vor 2 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description:

Tasks (what does the role do on a day-to-day basis)

Act as a role model to implement a culture which supports the Group Values and ensure engagement of all staff to deliver excellent client service, operational effectiveness and efficiencies
Actively lead and perform in line with the Group initiatives
Proactively participate in the promotion of a constructive "procompliance" culture at both local and Group level
Ensure the corporate brand is upheld at all times and represent the Company professionally at client meetings and events and enact the ethos of the Company
Work collaboratively with colleagues across the IQ-EQ locations to develop and implement intermediary visit plans and report on progress
Build and maintain effective relationships with stakeholders, clients, regulatory bodies and other professional intermediaries
Develop the capability and performance of staff in the client service team on an ongoing basis to meet the needs of the business line now and in the future, ensuring an environment of shared knowledge and learning exists to deliver superior client service
Act as a role model through effective positive leadership behaviours to engender an environment of teamwork and collaboration, across own function and across all jurisdictions, demonstrating drive, passion, positivity towards change, teamwork, and a clear focus and commitment in driving and achieving the Group's vision and strategic goals
Manage on a day to day basis all staff to ensure achievement of business goals
Motivate the team and ensure they have in place their own personal objectives through effective "Everyday Conversations", which are aligned to the business objectives, for the successful achievement and delivery of goals
Identify and implement improvements to client service delivery where agreed
Deliver agreed standards for client service and monitor performance on a regular basis
Prepare, present and evaluate any resulting new business proposals
Deliver the targets within own functional area for revenue, utilisation, recoverability, EBITDA margin, and cash collection. Implement operational efficiencies and agree remedial or improvement actions with accountable teams
Actively participate in Business Development processes and initiatives, as appropriate
Maintain a high level of competitor and industry awareness
Maintain existing and new client relationships and actively seek opportunities for growth
Act as an authorised signatory for client matters
Ensure compliance with applicable laws, service standards, company policies and procedures and agreed operational and control processes
Use own judgement to bring to the attention of (senior) management any issues which you feel appropriate, in particular ensuring that concerns and identified risks are reported in a timely and effective manner
Ensure that risk management processes are embedded in the culture, operations and systems used by all team members in the function, driving and exemplifying adherence to agreed policies, procedures and applicable regulation.
Maintain uptodate information on developments in the regulatory environment that affect the business and ensure compliance at all times

Qualifications:

Holder of CPA Professional Qualification or equivalent, from a recognised professional body
At least 7 years' experience in International Financial Services, international corporate services or accountancy or tax
Evidence of Continued Professional Development
Corporate Governance experience and an understanding and experience of risk mitigation
Excellent leadership and management skills
Evidence of effective influencing skills and an ability to lead within own functional area
Evidence of commitment to high standard of customer service based on understanding needs and delivering solutions

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.