EMEA Payments Client Service Account Management - Zurich
vor 1 Woche
Job Summary
A Client Service Account Management (CSAM) is the 'window' into J.P Morgan Payments and is the primary point of contact for our clients.Responsibilities
- Be responsible for the Client experience across all aspects of their day to day relationship with JPMorgan Payments and understand the Client's business to anticipate their servicing needs and provide appropriate support and solutions
- Maintain an accurate and active service temperature check for all Clients within the CSAM's portfolio. Identify and remediate service issues that impact the Client
- Assist in developing and executing jointly agreed service plans that focus on process improvements for Clients. Promote use of our electronic service tools to allow Clients to easily find the payment related information they require
Stellenbeschreibung
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