Head of Support - Vernier

Nur für registrierte Mitglieder Vernier, Schweiz

vor 3 Wochen

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Job summary

Dans le contexte de forte exigence client et de croissance continue, nous renforçons notre organisation Support et recrutons un(e) Head of Support (H/F) pour piloter et structurer le support applicatif.

L'objectif principal est la qualité du service, la maîtrise du risque client et la continuité opérationnelle.
  • Pilotage du support applicatif
  • Décision, cadrage & gestion de crise
  • Coordination & communication transverse
  • Management & organisation de l'équipe

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