Head of Support - Vernier
vor 3 Wochen
Job summary
Dans le contexte de forte exigence client et de croissance continue, nous renforçons notre organisation Support et recrutons un(e) Head of Support (H/F) pour piloter et structurer le support applicatif.L'objectif principal est la qualité du service, la maîtrise du risque client et la continuité opérationnelle.
- Pilotage du support applicatif
- Décision, cadrage & gestion de crise
- Coordination & communication transverse
- Management & organisation de l'équipe
Stellenbeschreibung
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