- Comprehensive customer support and consulting by phone and e-mail throughout the entire leasing life cycle in the front and back office (contract adjustments, vehicle delivery, terminations or damage reports)
- Support the processing of incoming lease applications
- Perform underwriting processes, such as verifying credit information, verifying pay stubs and financial statements according to our credit manual specifications
- Assist with contract management
- Support with the marketing of lease returns (remarketing)
- Are you professionally trained and have several years of experience in customer service?
- Do you have a basic understanding of how leasing works?
- Do you have a good understanding of processes?
- Do you always put the customer first and are you a team player?
- Are you comfortable using tools such as Atlassian/Slack and other emerging technologies?
- Are you a self-starter and solution-oriented person?
- Do you have a talent for communication and are fluent in German and English as well as French and/or Italian?
OPERATIONS SPECIALIST - Freienbach, Schweiz - LeaseTeq AG
Beschreibung
Your mission
As
OPERATIONS SPECIALIST (100%, m/f/d, hybrid)
you will support all operational processes at LeaseTeq in Switzerland and report directly to the Chief Operations Manager (COO).
Your profile
Then we want to hear from you
Why us?
"We love processes that make life easier."
We offer a team-oriented and creative work environment, flat hierarchies, lots of opportunities and brand-new Apple equipment. Flexibility in location and hours is a given. An on-site presence of 1 day per month is desirable.
What counts is your personality - you have the opportunity to shape LeaseTeq every day with your ideas and to grow with us. We look forward to receiving applications from rebels, doers and anyone interested in achieving great things together with us.
LeaseTeq AG is an innovative and fully digital leasing provider in Europe and we offer you many development opportunities as a start-up.