CRM Manager - Seon, Schweiz - MAMMUT SPORTS GROUP GmbH

MAMMUT SPORTS GROUP GmbH

Geprüftes Unternehmen

Seon, Schweiz

vor 2 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Time to change basecamp?
Join our team as
CRM Manager (all, 80-100%)

Do what you love:

Develop CRM marketing campaigns and loyalty management tactics in our CRM/CDP with the goal of consumer retention, cross-selling, and reactivation to drive more engagement and incremental growth
Be responsible for the ongoing development, implementation and operationalization of the Mammut loyalty program
Strategically collaborate with cross-functional teams to build ongoing value through CRM and personalized communication
Leverage analytics to measure CRM campaign performance and continuously optimize KPIs as well as consumer experience
Analyze consumer behavior, determine opportunities, and develop new ideas for the continuous improvement of consumer loyalty
Create briefings and design communication elements and campaign mechanisms in collaboration with digital designers and copywriters

Play to your strengths:

Successfully completed degree in communications, business administration or economics with a focus on marketing, customer relationship management or a comparable qualification
Min. 3 years of professional experience in the field of B2C customer relationship management, digital marketing, or a comparable professional field
CRM & loyalty management experience with a proven track record of managing innovative consumer-centric communications and omni-channel loyalty programs
Proven experience in consumer lifecycle management programs and strong understanding of consumer segmentation data driven approaches
Knowledge of key CRM channels and their usability, as well as relevant KPIs for campaign screening and optimization
Data-driven mindset with an ability to interpret analytics and data to drive decisions as well as a high degree of initiative, innovativeness, decisiveness and creativity
Strong collaboration skills and a true team player as well as the ability to work independently and results-oriented
Fluent (written & spoken) in English, German is a plus
Ability to convey information efficiently and effectively in Powerpoint or presentation tools
Strong knowledge in Asana, MS Office

At Mammut:

new ideas are being heard, and a dynamic and agile work environment provides fertile ground for their implementation
you benefit from a hybrid workspace with the possibility to work up to 50% from home
modern employment conditions and a good pension fund solution are self-evident
you are perfectly equipped for your next adventure thanks to great discounts
your workday is well balanced thanks to the free sports program at Seon, access to the nearby climbing gym as well as the heavily frequented Barista coffee machine

Mammut Sports Group AG, Birren 5, CH-5703 Seon
Contact
Mammut Sports Group AG
Birren 5
CH-5703 Seon

Sabrina Grendelmeier

Tel