Retail Performance - Geneve, Schweiz - Louis Vuitton Malletier

Louis Vuitton Malletier

Geprüftes Unternehmen

Geneve, Schweiz

vor 2 Tagen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Position:

Based in Geneva, the Retail Performance Intern will liaise closely with our stores on a day-to-day basis providing first line support to our network across Central Europe (Switzerland, Austria, Czech Republic, Hungary, Romania).

You will assist in the coordination of Retail Performance topics and drive the client experience within our stores.

Your role will be a key interlocuter between our Retail teams and various Head office functions including Retail Performance and Learning.

Monthly, your main responsibilities will include:

Provide day-to-day support and assistance to the Store and Retail Operations teams
Regularly attend store visits to ensure close partnership and to offer support across several projects including Store revamps, PointofSale updates, and Compliance updates
Proactively review and monitor the Weekly and Monthly Operational and Turnover KPIs
Roll out, allocation and followup on store uniforms in the entire region
Actively promote internal tools and processes for stores through the weekly internal Retail Magazine working crossfunctionally to ensure exciting content
Support other headoffice departments with comprehensive data analysis across a various retail KPIs
Support the setups of Workshops and Trainings contributing to the optimization of store operations/ processes
Assist the RPM Manager with ad hoc projects to ensure the highest level of client experience

Profile:

Your Profile:

Fluent in English, French & German are an asset. You are available for a 12 months' commitment starting in May 202
Strong interpersonal skills with the ability to establish professional working relationships with both internal & external contacts
Previous experience working within a client centric service environment required
Excellent communication skills both written & verbal
Profound PowerPoint and Excel skills (including VBA) with previous experience in analysing and visualizing large volumes of data
Ability to prioritise a varying workload and to work on your own initiative
Strong organisational skills and ability to deliver to tight deadlines
A team player who enjoys working in a vibrant and multicultural environment
Agility and entrepreneurial spirit will support you in finding new approaches and solutions to the challenges of this role