Sales Operations Lead Emea - Zurich, Schweiz - On AG

On AG

Geprüftes Unternehmen

Zurich, Schweiz

vor 3 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

In short:

We are seeking for a motivated Sales & Operations Lead EMEA to establish our brand as the most customer-centric sports brand.

You will lead a team of 6, optimizing our orderbook management process and driving efficiency in our EMEA operations.

With strong attention to detail and analytical skills, you will lead data-driven analyses, ensuring accurate warehouse forecasts and valuable business data.

You are a doer who enjoys taking action and achieving results collaboratively with a highly motivated team.

As a key part of your role, you will oversee EDI specialists, ensuring seamless communication and integration of new customers.

Additionally, you'll establish processes for a newly created D365 team, improving data accuracy in the EMEA region.

Your Mission:

Order Fulfilment

Coordinate and lead the development of the orderbook management team
Collaborate with internal departments to ensure timely and accurate product delivery to customers, maintaining effective communication between orderbook management, warehouse operations, sales and customer service
Develop, modify, and schedule reports to support warehouse and sales teams, including key fulfillment metrics such as On-Time, In-Full (OTIF), fill rate, and average days to ship
Take appropriate actions to enhance performance based on report findings
Implement robust processes and structures to optimize orderbook operations
Provide weekly updates on forecast progress to regional Finance team

Systems

Establish and lead a highperforming D365 System Specialist team for EMEA operations
Collaborate with the global system specialist team to implement processes and structures for both B2B and D2C operations
Ensure proper documentation, including project plans, status reports, and user manuals
Oversee and monitor EDI operations including the implementation of new customers onto the EDI platform

Your story:

Minimum of 5 years of experience in Logistics & Operations Management or Planning
Strong leadership skills and ability to collaborate effectively in a fastpaced environment
Excellent analytical skills, including performance management, warehouse capacity planning, and financial review
Bachelor's degree or equivalent in Supply Chain, Business Planning, or related field preferred
Proven project management abilities and effective stakeholder communication
Proactive mindset, constantly seeking opportunities for improvement and challenging the status quo
Advanced knowledge of Microsoft Office, especially Excel; experience with D365 is a plus
Detailoriented with a focus on delivering outstanding customer experiences and facilitating ease of doing business
Selfmotivated and actionoriented with a strong sense of initiative
Exceptional oral and written communication skills, with the ability to build relationships at all levels
Adaptable to a lean, fastpaced, and rapidly growing organization
Entrepreneurial mindset, embracing continuous optimization and innovation
Strategic and innovative thinking, connecting strategy with operational business needs and fulfillment capabilities
Fluent in English

Your story:

Minimum of 5 years of experience in Logistics & Operations Management or Planning
Strong leadership skills and ability to collaborate effectively in a fastpaced environment
Excellent analytical skills, including performance management, warehouse capacity planning, and financial review
Bachelor's degree or equivalent in Supply Chain, Business Planning, or related field preferred
Proven project management abilities and effective stakeholder communication
Proactive mindset, constantly seeking opportunities for improvement and challenging the status quo
Advanced knowledge of Microsoft Office, especially Excel; experience with D365 is a plus
Detailoriented with a focus on delivering outstanding customer experiences and facilitating ease of doing business
Selfmotivated and actionoriented with a strong sense of initiative
Exceptional oral and written communication skills, with the ability to build relationships at all levels
Adaptable to a lean, fastpaced, and rapidly growing organization
Entrepreneurial mindset, embracing continuous optimization and innovation
Strategic and innovative thinking, connecting strategy with operational business needs and fulfillment capabilities
Fluent in English

What we offer:

On is a place that is centered around growth and progress.

We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate.

Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention ar