- Administer & support various software applications used in Technics
- Collaborate with end users, SWISS IT and suppliers in troubleshooting and resolving application, network and other IT-related issues
- Manage user access rights and permissions in accordance with defined standards
- Handle user-tickets in OTRS and provide feedback to end users
- Analyze business requirements and write specifications for new functions and interfaces between core applications (e.g. AMOS, Flydocs, AVIATAR) and other systems
- Roll out new functions including user acceptance testing, configuration and documentation
- Shape the Technics app landscape by identifying application & hardware usability shortcomings, initiating improvements and/or trainings and participating in digitalization projects
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TechOps App Administration - Bülach ZH, Schweiz - Swiss International Air LInes AG
Beschreibung
About Swiss International Air Lines AGIt's the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you'll always feel: Truly SWISS .... where people matter.
SWISS Technics is responsible for the technical maintenance and safety of the fleet. In today's digital age, a variety of specialized software applications are utilized in daily operation – for example, maintenance tasks are no longer captured in a logbook but instead, they are entered in a tablet.
Starting date : June 01, or upon agreement
You may apply in English or German.
You are responsible for the support of software solutions and act as a main contact for providing support to implement new digital solutions. You work in our aircraft hangar as well as our offices in Kloten and you closely collaborate with SWISS IT, end-users as well as suppliers.
Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, Flight benefits, Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave