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Project Management Assistant Intern - Plan-les-Ouates, Schweiz - Richemont

Richemont

Geprüftes Unternehmen

Plan-les-Ouates, Schweiz

vor 4 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Code de référence: 91233
Project Management Assistant Intern (6 months-internship):

Richemont
Plan-les-Ouates, GE, CH
Trainee/InternRichemont, l'un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l'horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et d'artisanat et Richemont s'efforce de préserver l'héritage et l'identité propres à chacune d'elle. Dans le même temps, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente.

MAIN PURPOSE

Within an international and multi-branded environment, Richemont Customer Service (RCS) mission is to provide an efficient organization model to optimize the worldwide Customer Service operations, bringing efficiency, consistency, performance and control.

KEY RESPONSIBILITIES

1.

Contribute to continuous improvement projects related to the organization, structure and control of the worldwide service centers network:

Define operational standards (lean management, process optimization, 5S, HSE, compliance, etc.)

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Implement new Digital solutions (Diagnostic tool, repair tool )
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Provide technical guidance and support to our service centers based on our Maisons policies
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Document operational procedures and guidelines to be rolled out in service centers
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Support Richemont Maisons and Regions in the implementation of harmonized business processes
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Define project roadmap,
monitor the progress and maintain deadlines

2.

Review operational performance and organizational efficiencies of our repair service centers:

Review and enhance analysis tools to measure efficiency (i.e. STO, VSM )

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Build a benchmark grid to compare service centers performance
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Perform data analysis and provide Management report
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Define potential areas for improvement
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Perform regular status with involved entities and direct report

PROFILE

You have a
master degree in engineering:
You have excellent written and oral communication skills in English and French.
You have excellent listening and communication skills
You have good
knowledge of project/organization management and are resultsoriented
Proactivity, Adaptability, and Autonomy
Ability to travel worldwide
Good computer skills including Microsoft Office
SAP knowledge is a plus

Richemont #WeCraftTheFuture