E-commerce Manager - Rolle, Schweiz - Nidecker Group
Beschreibung
We're looking for an experienced E-commerce Manager to lead and improve our online retail sales and operations at our headquarters in Rolle, Switzerland.
Our group manages top snowboarding brands like Nidecker, Jones, YES., Now & Flow.Tasks
E-commerce Management:
- Connect Ecommerce team with other units (Customer Services, Logistics, IT, Marketing) for solutions that boost website performance and meet goals.
- Use analytics tools to track sales, website traffic, and more.
- Manage product listings, pricing, and inventory for optimal sales.
- Oversee daytoday ecommerce operations for a smooth customer experience.
E-commerce & Digital Strategy:
- Improve website's user interface and experience.
- Manage promotions, coupons, and Pro Program tasks.
- Spot new growth opportunities in ecommerce.
Inventory Management and Purchasing:
- Manage inventory levels and forecasts with the procurement team.
Customer Experience:
- Enhance customer retention and satisfaction.
- Collaborate with eCommerce customer service team (23 people) to solve order issues.
Requirements:
- Bachelor's degree in business, Marketing, Ecommerce, Supply Chain Management, or related field.
- 3+ years in Ecommerce management, Sports Online Retail experience is a plus.
- Familiarity with ecommerce platforms, digital marketing, SEO, SEM, inventory management, and analytics tools.
- Proficient in data analysis, detailoriented.
- ERP platform experience (preferably NetSuite by Oracle).
- Ecommerce solution provider experience (preferably Prestashop).
- Organized, adaptable, quick learner.
- Fluent in English and French, German is a plus.
- Strong project and management skills.
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