IT Supporter - Davos-Platz, Schweiz - AO Foundation

Beschreibung

Job ResponsibilitiesProvide first-line technical support for users via phone, email and on site for soft- and hardwareInstalling hardware and commissioningDocument and track all support requests in a ticketing systemMaintain and update user documentation and knowledge baseSupport for AO courses and eventsCollaboration on internal IT projectsThis position is based in DavosIf needed you also support our offices in Dübendorf and ZizersJob RequirementsTwo or more years of experience in a technical support roleEducation in information technology, IT apprenticeship or similarStrong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOSUser and service-centric thinkingStrong problem-solving and troubleshooting skillsExcellent communication and customer service skillsAbility to work independently and in a team environmentGood oral and written English and German language skillsReadiness to travel

An interesting and varied job in an exciting and innovative organizationThe opportunity to be part of a highly committed international teamModern infrastructureEmployment conditions which match the requirements and offer a high degree of flexibility regarding working hours