CRM Intern - Plan-les-Ouates, Schweiz - Vacheron Constantin
Beschreibung
Code de référence: 100666
CRM Intern:
- PlanlesOuates, GE, CH
- Trainee/Intern
CRM INTERN
Internship 6 months
Through our universe, our collaborators from different horizons share a common objective: the ongoing quest for excellence driven by the outstanding abilities and commitment of the women and men who work in our Maison.
As a House of Connoisseurs in Haute Horlogerie, Vacheron Constantin has, at no time in its >269-year history, ever stopped creating, enhancing, and reinventing itself.
Be One Of Not ManyStarting date:
June 2024
HOW WILL YOU MAKE THE DIFFERENCE?
Part of the Digital team and in direct support of the Head of Client Knowledge, you will support on a day-to-day basis the adoption of the Elevate (Salesforce) tools across markets and HQ.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Communication - 40%
- Coordinate campaigns execution with markets, Campaign Factory and Digital
- Content team support markets in their local campaigns creation
- Implement campaign journeys under the supervision of the Head of Client Knowledge
Elevate admin & innovation support - 30%
- Be the point of contact for support on Elevate tools for markets
- Coordinate resolution plan with Elevate teams
- Support Head of Client Knowledge on Elevate/Client engagement innovations (launch of new channels, new Elevate products, data capture tools )
The Hour Club coordination - 20%
- Creation and publication of contents based on the calendar / strategy provided by the Campaign Manager
- Coordination of The Hour Club offline animations execution (eg: events in boutique)
Tests - 10%
- Participate to tests releases on Service Cloud, The View, Marketing Cloud and The Hour Club
ABOUT YOU
- Business school student or equivalent academic background
- First experience in CRM or Digital or Hospitality
- Strong interest and passion in luxury or in watchmaking
- Fluency in English (oral and written) and another language (Chinese and/or French a plus)
- Excellent command of the Pack Office (Excel, PowerPoint & CRM Software)
- Experience in Salesforce Service Cloud and Marketing Cloud is a plus
- You demonstrate solid communication and analysis skills as well as agility, reliability, proactivity and dynamism in a transversal environment.
- True Team player to fit with a caring but also dynamic CRM team
HOW DO WE KEEP YOU SMILING?
As a significant member of the Vacheron Constantin community, you are also part of a much bigger family at Richemont.
Our benefits:
- Flexible Working hours & Quality Workplace
- Health & Wellness
- Socially Engaged
- Generous Holidays & Days Offered
- Company Restaurant
- Training & Learning Programs
The hiring process:
- Step 1 : Interview with Talent Acquisition Team and Hiring Manager + Case Study
- Step 2 : Second round interview
- Step 3 : Final decision
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