Data Center Technician - Zurich, Schweiz - Oracle

Oracle

Geprüftes Unternehmen

Zurich, Schweiz

vor 2 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Data Center Technician-22000FM0

Applicants are required to read, write, and speak the following languages: English

Preferred Qualifications

Overview of Oracle Cloud Infrastructure (OCI):

The next 5-10 years will see the software industry move away from on-premise software solutions towards software delivery via cloud based services.

Oracle number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.

Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software.

We already have the core infrastructure that all of this is built on.

The future is about providing higher level services that companies can more quickly consume.

Oracle poses an exciting concern for companies like Amazon, they are not worried about us catching them on the EC2 side, they are worried more about Oracle 's enterprise customer base and the outstanding opportunity to convert those customers to cloud.

Oracle plans to manoeuvre the entire company's tech focus to provide this. If you have experience in operation, racking, stacking, hardware break fix and everything in between and are interested in new challenges and being part of a newly built team working on critical projects, this might be a phenomenal fit

An Oracle Data Centre Technician will be the technical liaison between the onsite operations teams and the Data Centre Manager.

You will offer technical direction for local and remote technicians whilst acting as mentor and escalation point for solving issues.

You are able to fix and solve all but the most sophisticated infrastructure issues.

As a skilled troubleshooter on a wide range of Data Centre environment and systems you understand which issues to escalated to the appropriate resolver groups.

You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support.

You know how to innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to all details involved.

Encouraged to improve current processes and introduce automation with aim towards simplification.

What we like to see:

Bachelor of Science degree in Computer Science, Information Systems
OR equivalent work experience.
4+ years of experience in IT Infrastructure support and server administration in a midsized environment server systems).
3+ years' experience of data centre M&E equipment.
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
Experience working in a mission critical operations environment providing clientfacing, direct customer support and service.
The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations.
Ability to speak confidently & communicate clearly in a virtual environment.
Advanced technical troubleshooting skills for system, network and infrastructure issues with the ability to share knowledge and pass on skills.
Strong alignment to process and be process champion (including drafting new processes or challenging shortcomings in existing).
Excellent communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff.
Ability to work efficiently in remote multifunctional teams or inventively and independently as an individual.
Ability to review, prioritise and action incoming support tickets in a severitybased ticketing system.
Be a driver of change and continuous improvement through new processes and creation of detailed support documentation.
Familiar with working in a change control and approval led environment.
Highly passionate about service, reliable, responsible, selfmotivated individual who can identify possible issues before they arise.
Outsidethebox thinking driving continuous improvement in our infrastructure.

Required Data Centre experience:

Detailed understanding of data centre design and layout including electrical, mechanical, cooling plant & operation thereof.
Airflow management (hot aisle, cold aisle, containment etc. and the understanding of the impacts).
Rack, stack equipment including commissioning of new racks.
Strong structured cabling skills on fibre & copper (e.g looming, term & test).
Ability to build and verify patching schedules for new block expansions
Lead small project teams on larger installations and develop project contingency plan

Required systems & hardware expertise