Laboratory Support Technician - Basel, Schweiz - Cadent Sourcing

Beschreibung

• Experience in the diagnostic laboratory or closely related industry (Anatomical Pathology, Pharma, Medical Devices, IVD etc.)
• Basic IT troubleshooting experience is an advantage.
• Experience with digital pathology is an advantage.
• Experience working with an electronic documentation system is highly desirable.
• Experience with a recognised quality guidance or standard such as CLIA, CAP, GxP/GLP, ISO 13485 and/or ISO 9001 is an advantage.

• Receive, accession, scan and digitise all stained slides and upload to the hub in preparation for pathologist review and reporting.
• QA all samples:
• Register and maintain referring clinician and patient information related to a given referred case and institute.
• Return all physical materials (Blocks, slides, paper reports) to the referring laboratory upon issue of the individual case final report.
• Ensure compliance with CLIA requirements, HIPAA regulations, and maintain patient records in accordance with all data protection protocols.
• Maintenance of the scanning document library.
• Training of new customers to upload and download documents and images.
• Basic troubleshooting of customer support problems.
• Monitor the performance and ensure customer KPI's are met in accordance with contractual obligations.
• Support CLIA and HIPAA compliance audits, internal audits, customers audit as required.
• Comply with applicable health and safety requirements.

• Monday to Friday