Store Supervisor - Landquart, Schweiz - Gi Group Human Resources SA

Beschreibung

Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.

The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.

The candidate, working closer to the Store Manager, has to ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals and customer satisfaction in coherence with brand values and identity.

• Ensure the best customer experience
• Customer loyalty management (CRM platform management)
• Daily, weekly and monthly briefing and reporting
• General store accounting
• Analysis, interpretation and sharing of KPI's and store performance
• Stock take management

• Minimum 5 years retail experience with 2-3 years of experience as a Supervisor
• A positive, dynamic and energetic individual
• A strong desire to achieve results
• Exceptional people motivation and management skills
• A passion for the industry and brand
• Proficiency in English
• Additional languages beneficial