International Client Services Coordinator - Meyrin, Schweiz - Cartier

Cartier

Geprüftes Unternehmen

Meyrin, Schweiz

vor 4 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Code de référence: 91271
International Client Services Coordinator:

Meyrin, GE, CH
Fixed TermL'histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d'inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de 9000 collaborateurs de 105 nationalités différentes qui partagent un esprit indépendant et un engagement envers l'excellence, et qui ont pour ambition d'enrichir en permanence l'héritage de la maison en repoussant les limites de la créativité.
World renowned in jewellery and prestige watchmaking, Cartier has combined expertise and excellence since 1847. Cartier has made its creations into legends, with a team of men and women who make their passion their career. _

ABOUT THE ROLE

Within the International Client Marketing Department, the
Client Services Coordinator works for the success of the Maison's Client Services Strategies and is part of the International Client Services team.

She/He will focus on carrying out the transversal activities of the department and coordinating the contributions of its members.

At Cartier, excellence is a must; this role will be key to supporting the efficient running of the team and its smooth collaboration with external departments and markets.

The position requires a collaborative attitude, presentation skills with attention to details, as well as a strong client-focus and curiosity for the luxury industry.

The International Client Services Coordinator works closely with the Client Marketing and market teams.

She/He reports to the International Client Services Director.

WHAT YOU CAN EXPECT

Animate the community
Client Services are an essential mission of the Maison and we shall engage every department and market.

For newcomers to be sensitized to our mission, you will regularly update our induction kit
You will publish the department news in all internal touchpoints (Connect, MyAtlas, Yammer )
With your collaborative spirit, you will colead the organization of community events (Client Marketing Community Meeting, team gatherings)

Coordinate the team meetings
Client Services are a pivotal activity, and we make our time with other teams efficient and productive.

With your rigorous methodology, you will plan the regular and ad hoc team meetings and update the contact list
You will gather the topics and doublecheck the presentations
You will edit the minutes and ensure the follow up

Gather and formalize data
Client Services are a major source of interactions and operations which requires accurate monitoring.

You will put together reports as requested by the department's director and managers, making sure to clarify the deadline and the intention
You will gather feedbacks from the markets
You will regularly review the competitor's offer.

Administer the resource
The Client Services team is growing and shall professionalize its running

You will coordinate the team's HR topics (onboarding, regulations)
You will coordinate the team's budget reporting
You will manage the contracts, fees registrations and payments

Coordinate projects
Client services are an activity in transformation and fast growth and new opportunities constantly arise.

You will ensure the coordination of transversal projects within the team
You will manage ad hoc projects upon request

WHAT WE ARE LOOKING FOR
You have great interpersonal and communication skills. You can focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture. You work well under pressure and can juggle several different projects and responsibilities with ease.

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