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- Responsible for Client Service to our existing Wholesale and Institutional clients
- Lead the team and the business on projects related to client service and their respective processes
- Provide guidance and objectives to the team and align resources, including your own client coverage, according to the client requirements and needs
- Create an encouraging work environment helping the team to deliver a high-quality service to clients
- Actively interact and represent the team interests with internal departments, specialists and investment teams both domestically and internationally
- Maintain and develop our key client relationships in close cooperation with the sales team aiming for long-term client retention
- Proactive sales support including the development of business opportunities, also provide support to the marketing team such as planning and executing events
- Client data maintenance in the global database and other relevant internal systems
- Ensure compliance with our group and regulators' standards, including client KYC/AML documentation
- Degree in finance, business administration or similar, or a banking background
- First experience in team management
- Experience in client relationship management and/or investment (fund) business
- Strong client and service orientation
- Know-how in capital markets, funds and/or portfolio management
- Professional behaviour towards clients as well as internal and external stakeholders
- Communicative, efficient and flexible personality
- Fluent in English & German, French as an additional advantage
Head Client Service Core w/m/d - Zürich, Schweiz - AXA Investment Managers Schweiz AG
Beschreibung
Your role and responsibilities will include:
Your profile
Are you interested? Then apply today to join our team - we look forward to getting to know you