Technical Services Manager - Albula/Alvra - Xerox

    Xerox
    Xerox Albula/Alvra

    vor 11 Stunden

    Ganztags
    Beschreibung

    Job Title: Technical Services Manager


    Xerox Holdings Corporation seeks a Technical Service Manager for Switzerland to ensure outstanding customer satisfaction, operational continuity, and compliance with service standards.



    About the Role:



    1. The successful candidate will lead a geographically dispersed team of Customer Service Engineers (CSE/TSR), focusing on people leadership & team development, operational excellence & service delivery, customer relationship & escalation management, performance management & reporting, continuous improvement & transformation.

    2. This role requires strong customer communication and relationship-building skills as well as analytical mindset data-driven decision making ability and fluency in German French or both languages good English proficiency required due to Swiss market requirements

Jobs