senior manager, ticketing governance - Zürich, Schweiz - Careers@Gov

Beschreibung

[What the role is]

SENIOR MANAGER, TICKETING GOVERNANCE

[What you will be working on]

Be a catalyst for effective governance as a Ticketing Governance officer

Are you passionate about optimising public service delivery? Join our team and take a lead role in enhancing governance structures, ensuring transparency and promoting accountability within public transport ticketing.

Responsibilities:

• Develop and implement strategies to strengthen the public transport

ticketing governance framework

• Collaborate with cross-functional teams to shape and align governance

practices across organisations with different roles and objectives

• Conduct assessments of existing governance structures, identify areas for

improvement and innovation, to ensure clear roles and responsibilities,
system reliability and integrity, good customer service and revenue
protection.

• Provide guidance on compliance and risk management, and implement

audits

[What we are looking for]


Requirements:

• Tertiary qualification, preferably in Computer Science, Engineering or

Accounting or equivalent

• Experience in designing and implementing effective governance

mechanisms and strong understanding of information security principles,
ISO 27001 and PCI Security Standard is preferred

• Excellent communication and interpersonal skills with a proven ability to

take initiative and build strong working relationships

• At least 10 years of supervisory experience who leads by example, develop

staff competency and able to work under pressure