Program Director - Bern

Nur für registrierte Mitglieder Bern, Schweiz

vor 1 Tag

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. · Here you will work with the best in class global teams, earn a compet ...

Jobbeschreibung

Here you will work with the best in class global teams, earn a competitive salary, and contribute to the largest digital transformations around the world.

What's in it for you?

At Netcracker, we are all entrepreneurs.

This means we get creative when thinking of technical solutions, we explore possibilities and innovations, and get excited about new technology.

We take complete ownership of our roles and aren't micromanaged or left feeling like just another number.

The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

The Program Director will lead large-scale Business Support Systems (BSS) programs for a telecom client, owning end-to-end delivery across multiple workstreams.

This role is responsible for strategic alignment with the client, program governance, financial performance, risk management, and successful delivery of complex BSS transformations including CRM, billing, charging, order management, and customer lifecycle platforms.

Responsibilities

Lead end-to-end BSS transformation programs covering CRM, Billing, Charging, Order Management, Product Catalog, and Customer Lifecycle systems
Own program governance, roadmap, milestones, risks, and dependencies
Act as the primary executive interface with telco CXOs and senior stakeholders
Drive migration from legacy BSS to modern, digital, and cloud-based architectures
Manage multi-vendor ecosystems (SI partners, BSS product vendors, cloud providers)
Own program financials (P&L, budgets, change requests, margins)
Ensure delivery using Agile / SAFe / hybrid models aligned with telco operating models
Track transformation KPIs such as time-to-market, CX improvement, and revenue impact
Lead and mentor large, cross-functional delivery teams

Experience And Requirements

15+ years of experience with 5+ years leading large telecom BSS programs
Deep expertise in Telecom BSS architecture and processes
Hands-on experience with BSS platforms (Amdocs, Oracle, Netcracker, Salesforce, etc.)
Proven delivery of legacy-to-modern BSS transformation programs
Strong program governance, risk management, and stakeholder management skills
Executive-level communication and leadership capabilities
Ability to travel

Education

A degree in a related field

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe.

Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks.

With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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