Senior Program Manager Quality - Zug, Schweiz - SHL Group

SHL Group Zug, Schweiz

vor 18 Stunden

Ganztags

Beschreibung

Job Overview

The Senior Program Manager Quality will play a vital role in the Quality organization and will lead an organizational development program of high complexity, team size, and responsibility. The program consists of a project portfolio of multiple transformation projects whereas the (Senior) Program Manager utilizes advanced program management techniques to achieve the business goals. The Senior Program Manager has a deep technical and commercial understanding to provide direction and leadership to cross-functional teams in the development of the organization to achieve legal manufacturer capabilities for medical devices.

The Senior Program Manager at SHL accomplishes results through delegation of responsibilities to Project Managers, workstream leaders and task owners but serves at the same time as mentor in technical and commercial questions. The Senior Program Manager is responsible to ensure that the program is managed according to SHL's program and project management standards. and is providing a consistently high standard of project performance to the internal key stakeholders. In the interactions the Senior Program Manager will assume a central role as key interface and first escalation level.

Main Responsibilities

Manage a portfolio or program timeline with dependencies and conditions including resource and budget; use advanced methods to predict cost and timeline impacts.

Advanced project management skills in portfolio management and multi-project management to manage a project portfolio with multiple complex programs and projects and multiple stakeholders.

Planning, estimating, and controlling costs of multiple complex projects to complete them within the approved budget; includes resource planning and cost budgeting.

Ability to establish business cases, create a meeting structure, communication process and regular reporting on the portfolio level about budget, milestones, risk.

Establish an active communication channel to team members, stakeholders and customers

Management of program and portfolio risks incl. mitigation activities; using risk management as tool throughout the project life cycle to define mitigations, plan alternative scenarios and derive buffers from the RM to implement in timeline; ability to reflect strategical business decisions into the portfolio risk map

Act as the key point of contact and representative from the Quality organization towards the internal stakeholders for the assigned project portfolio. Represent the program in steering meetings with internal stakeholders.

Serve as liaison between Quality, project management, product management, business development and line management.

Lead Project Managers and cross functional teams to evaluate, develop and manage projects for new product development and ongoing lifecycle management of products

Develop mechanisms for monitoring and assessing the program's overall performance and potential risks and develop resolutions to meet productivity, quality, and customer satisfaction goals.

Interact with process owners to phase the demand of their resources and to ensure delivery of procedural documents as needed.

Navigate and guide the team through Quality and Regulatory requirements and ensures their compliance is executed for the systems, tools establishment.

The incumbent may be required to undertake duties not specified in the job description commensurate with the role as required by business need.

The incumbent is required to comply with all internal and external rules and standards. For decisions that are not covered by such rules and standards, the incumbent acts to the best of his/her knowledge in consideration of the interests of all stakeholders.

The incumbent will ensure that the same principles are observed in his/her area of influence.

The incumbent's exemplary behavior characterizes the cooperation within SHL and with all stakeholders involved.

The incumbent signs correspondence and tasks according to his / her function and SHL's signature regulations.

The incumbent has the discretionary power towards SHL employees associated with his / her function.

All trainings, which are compulsory and relevant for the job, need to be completed in time.