Customer Services Agent windsor - Kreuzlingen, Schweiz - HOLY FASHION GROUP

Beschreibung

In this exciting and varied internal sales function, you will be responsible for the full-range support of windsor. customers in a sales area and ensure perfect service at all times. You are the central contact person for our customers, actively sell our goods on the phone and always ensure their timely delivery. Furthermore, you accompany the entire administrative sales process from order entry to the monitoring of incoming payments or open items, handle all customer inquiries and are an active participant in important customer meetings with the sales field service. In addition, you will prepare customer as well as sales analyses and monitor the corresponding delivery dates. Close cooperation with the sales managers and the merchandising team rounds off your exciting field of activity. Required experience and skills:

a successfully completed commercial apprenticeship or a degree in textile or apparel management

ideally, initial work experience in internal sales and/or sales

good user and IT skills (MS-Office, SAP R/3)

english spoken and written, and ideally another foreign language

strong communication and organizational skills

intrinsic motivation to actively make a difference in our business activities

quick perception and structured way of working

a positive mindset and enthusiasm for fashion and lifestyle

Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees. See our benefits below: Events Events We use events to celebrate successes together with employees from all departments. Parking lots Parking lots All employees have the possibility to use a free parking lot directly at the headquarters. Employee discounts Employee discounts In our stores and outlets, all employees receive discounts on the high-quality products of our brands. Good connection to public transport Good connection to public transport Due to the central location there is a very good connection to public transport. Comprehensive onboarding Comprehensive onboarding Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees. Working from home Working from home On up to two days per week, our employees have the opportunity to work from home. Trainings Trainings Job-specific as well as general training and courses can be used by employees for optimal further development. Thirteenth salary Thirteenth salary In addition to the monthly salary, you will receive a thirteenth salary. Family and Profession Family and Profession In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession". JobRad JobRad Opportunity to obtain a bicycle through JobRad at cost-effective and tax-advantaged conditions.

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