Mainframe Batch Operator - Zurich, Schweiz - Cognizant

Cognizant

Geprüftes Unternehmen

Zurich, Schweiz

vor 1 Woche

Geschrieben von:

Lena Schneider

beBee Recruiter

Mainframe Batch Operator

Location:
Zurich, Switzerland

Hybrid

Full time

Permanent role

Job Summary

What We Offer

A vibrant work environment with a chance to be part of a key project for a major banking client.
Career progression opportunities within the team.
Exposure and training in cuttingedge technologies pertinent to the role.
Competitive remuneration for unsociable working hours, along with timeoff compensation.

Responsibilities

Monitor mainframe and distributed environment batch processes in realtime and on a shift basis, using tools such as Control-M Enterprise Manager V9, TSO, ISPF, ServiceNow (SNOW), etc.
Manage incidents and analyse problems in a complex, multitiered environment with remote installations.
Utilize Job Control Language (JCL) knowledge to resolve batch job issues independently.
Respond to alerts and follow standard procedures for escalations.
Coordinate problem resolution efforts.
Support ITIL Request Management, Change Management, Knowledge Management, Continual Service Improvement activities and processes.
Represent Cognizant professionally before clients and stakeholders.
Adhere to Cognizant's corporate processes, including timesheet reporting, mandatory training, compliance processes, performance documentation, goal setting, etc.
Actively pursue learning objectives, enrol in training and courses, and complete them within or outside of working hours as required.
Is eager to broaden their knowledge base and receive crosstraining to assist other teams within the department.
Can adapt to a flexible work schedule, which may include 24x5, 24x7 shifts, regular business hours, or occasional weekend and evening work.
Is driven towards their career development and ready to go above and beyond for personal growth and Cognizant's success.
Thrives in a team environment and is keen on promoting teambuilding activities.

Skills & Experience

Must haves:

Relevant experience in Control-M Monitoring and Scheduling within both Distributed Systems and Mainframe environments, including JCL handling.
Familiarity with ITIL concepts for Incident and Problem management processes.
Excellent technical and interpersonal skills, with the ability to effectively manage and resolve incidents in a complex, multitiered environment.
Previous experience in a support role, preferably within the banking sector or a related industry.
Superior written and oral English communication skills, with the capacity to professionally represent Cognizant before clients and stakeholders.
Demonstrated ability to multitask, coordinating various tasks and problem resolution efforts within a shiftbased working schedule.
High level of adaptability and flexibility, essential for providing rotational shifts and 24x7 support.

Nice to have:

25 years' experience in similar system controlling positions, preferably within the banking sector or a related field, including knowledge in the following technologies:
Z/OS

JES2/JES

Storage Management
ServiceNow
Experience working with Microsoft 36
ITIL Certification.
Experience with SQL and Shell Scripting.
Experience with automation tools such as Ayehu, Ansible, Automation Anywhere, Splunk Phantom, or similar tools.
Advanced technical skills, such as proficiency in additional programming languages or software tools.

Qualification & Certificates:

Who we are?

Cognizant (CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our industrybased, consultative approach helps many of the bestknown organizations in every industry and geography envision, build and run more innovative, efficient businesses.
We engineer modern businesses to improve everyday life.