Business Support Specialist (60-100%) (BB-5C7E8)
Gefunden in: Xpatjobs CH
Beschreibung:Reporting to the Chief Business Officer, you are the first line of contact for customers placing an order and support the field sales team as the owner of all internal processes along the sales cycle. This includes generating and qualifying leads, generating quotes, and receiving and executing purchase orders and following up with shipment and invoicing.Starting date: as soon as possible. Place of work: Schlieren, Switzerland.Main responsibilities:Execution of received purchase orders, including confirmations, processing through ERP, lot assignment and following up on production schedules in alignment with operations and production planningGeneration of quotations, related sales documents and invoicesCoordination of shipping orders and order status with customers, Logistics, Export and FinanceProvide weekly sales forecast report to ManagementSupport the further implementation and improvement of the ERP systemMaster data management: updating price lists, customer data, products, etc.General administrative support, e.g. phone service for main phone numberProfile:BSc, ideally in Life SciencesCustomer-focused personality with ideally 2 years of experience in a client-related role (order entry, customer support, lead qualification)Experience in owning, executing, and improving operational sales processes, including invoicing and forecastingExperience with common CRM and ERP systems (e.g. MS Dynamics) in the Life Sciences industryFamiliarity with other sales processes (sales cycles, funnel management, quotation tools, contracts, etc.)Basic knowledge in export, proficient knowledge of ExcelStrong communication skills and service orientation, team playerEnglish and German are a must, additional languages are a plusApplicants must be either Swiss citizens, EU-nationals or have the legal right to live and work in SwitzerlandWe are looking forward receiving your application (resume, cover letter, diplomas, job references) bye-mail.
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