Global Personal Partner G

Technical Engineer (BB-85CDF)

Gefunden in: Xpatjobs CH

EINFHRUNG: As a preferred supplier for Roche Diagnostics in Rotkreuz, Switzerland, we are looking for a motivated personality as Global Study Manager (contract for 1 year, with extension if it is a fit for all parties) start date within 3 months. Remote/Home Office is possible. AUFGABENBESCHREIBUNG: Full accountability for the timely management and resolution of individual customer complaintsApplies troubleshooting & problem solving methodology and draws conclusions on individual cases.Performs investigations of returned customer products.Collaborates with interfaces such as Production, Research & Development, Product Management, Customer Support Centers.Assumes responsibility for providing information from cases in order to update product documentation.Represents and communicates results of individual cases in interfacing meetings.Contributes to the lab organization, maintenance, and planning.ERFORDERLICHES PROFIL: Degree in a life science or engineering related discipline e.g. process engineering, chemistry, biochemistry First experience in technical support, product development or testing, a technical orientation and the ability to learn new & complex systems and technologies (hardware, software & application) First experience in software development/support First experience within a Technical customer support with translating technical problems to customer language First Experience in case handling, medical devices or coagulation/ hemostasis is a plusVery good English skills (min. C1) and good German (min. B2) skills are requiredNice to Haves:Sense of responsiveness; combining customer focus and service orientation with regulatory complianceGenuine enthusiasm and commitment to problem solving and able to communicate ideas easily to varied audiences.Accurate working >Application processInterested? You can find more information here: Infopackage. Apply online via the "Bewerben" link below. Please answer all questions, otherwise we cannot process your application.

calendar_todayvor 6 Tagen


location_on Central Switzerland ,, Schweiz

work Global Personal Partner

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