NSW Government

Business Process Analyst (BB-D17D9)

Gefunden in: Neuvoo CH


Business Process Analyst
Grade 7/8 with a salary range of $97443 up to $107864 with Super
Duration - Temporary up to 24 months, with potential for ongoing appointment
Closing date - 2nd March 2021 (10am)

Advise on the adoption and continual improvement of Business Process Management (BPM), contributing to our Premier’s priority for a world class public service

About Us

RevenueNSW ispart of the Department of Customer Service and is the state’s principal revenue management agency. Ourpurpose is to contribute to a prosperous, safe and fair society by collectingrevenue, resolving fines, administering grants and recovering debt.
Wesupport a flexible workplace with staff working remotely during this time. Wehave five home locations: Parramatta, Gosford, Maitland, Lithgow and Wollongongand we are open to staff working from any of these locations.

Aboutthe role
We have multiplesroles within our Strategy and Business Development business unit up to 24months, with the potential of ongoing appointment.
This is an exciting role that allows you to use yourcapabilities and skills in processlandscape, architecture and conducting process maturity assessments toparticipate in designing organisation’s future state models.
Working in an agile environment with a highly engaged andprofessional team, you will help deliver business process excellenceinitiatives across the organisation and support Revenue NSW’s transformationalagenda to deliver great outcomes for Government and our Customers.

To be successful in this role youwill have:
-The skills and experience to advise on the adoption and continual improvement of Business Process Management (BPM), ensuring effective best practice processes and governance principles are applied
-Demonstrated experience in completing as -is and to-be process mapping in multi stream complex business environments
-Experience in undertaking systems and manual process analysis, process design and modelling to identify gaps and opportunities for improvement
-Demonstrated ability to deliver business to develop process models and relevant reference documentation that supports business operations in establishing best practice standards and approaches
-Exceptional quantitative, analytical and with the ability to exercise judgment.
-You will have will put the customerat the heart of all we do, to resolve challenging business issues that supportprocess excellence and maturity across our business.

What you need todo:
Apply online with acover letter outlining your skills and experience relating to the above. Pleaseinclude a current resume (no more than 5 pages), including your currentManager’s contact details.

For enquiries on the role contact Mobin Barati at Mobin.Barati@revenue.nsw.gov.au

Click Here to access the Role Description. For enquiries relating to recruitment pleasecontact Vaaruni Narayanaiyengar via vaaruni.narayanaiyengar1@customerservice.nsw.gov.au.

The Department of Customer Service is proud to be an EEO Employer who are fullyfocused on equality and believe deeply in diversity of all identities making usdifferent and a true reflection of our NSW customers. As an inclusiveworkplace, we support various employee resource groups, practice flexible workand workplace adjustment.

If you dorequire an adjustment during the recruitment process, please notify us on yourapplication form.

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