Cynet Systems

ServiceNow Developer (BB-39714)

Gefunden in: Neuvoo CH


Job Description:

ServiceNow Developer will be responsible for core system configuration.
Gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Developing workflow customizations and supporting the Service transformation teams.
The candidate will have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow.
Configuration/Customization of the ServiceNow system, including creating workflows.
Build service requests from customer requirements including requests, request items, and tasks using workflows to manage data flows from the customer to the support teams providing the service.
Uses scripting tools and Servicenow functionality to create scripts to automate rote tasks being done in Service Now.
Performs integrations and process automation using ServiceNow Orchestration.
Thorough understanding of ITIL/ITSM processes.
Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.
Hands-on design, development, and deployment experience with the ServiceNow platform.
Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
Required Experience and Skills:
Experience in CMDB, Discovery, and integration with other external modules.
Hands-on in Glide and Jelly Scripting, JavaScript, HTML, XML, AJAX.
Done Integrations with third-party tools using (web services, SOAP, email, MID, etc).
SNOW administration experience.
10 years of Service Now experience with Hands-on experience developing using JavaScript, GlideAjax, Flow Designer.
Hands-on experience working with relational databases.
Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
Service Now Certified Application Developer.

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