Beschreibung:

Job Description :

Lionbridge Switzerland is looking for an Account Executive to join our team, ensuring retention and growth within our existing client portfolio. We are looking for target, goal driven individuals, who proactively will maintain and develop the relationships with Lionbridge's key customers. In this role, you will be assigned specific strategic enterprise accounts and you'll be responsible for developing strategic account plans and carrying them out.

Your responsibilities:

Delivery against key performance metrics, with a strong emphasis on new business sales whilst expanding existing accounts

Establish a strategic partnership with customers on different levels of their organization while understanding their business needs and presenting solutions to address them

Accurate weekly, monthly and quarterly forecasting and revenue delivery

Strengthen client relationships through regular engagement and meetings

Work collaboratively with solutions architects, overlay structures, and insides sales representatives

Reinforce Lionbridge reputation as a Global Leader by demonstrating in-depth knowledge of Lionbridge's services and solutions

Track overall account performance to ensure high levels of customer satisfaction, quality, and profitability

Create strategic plans to develop new accounts and expand existing ones

Main requirements:

Proven customer service mindset

Excellent communication skills - oral, aural and written

Degree in Business, Marketing, Communication or equivalent business experience

High standard of written and spoken German, English and/or French

3+ years account management, inside sales preferably in language/technology industry

Positive and energetic attitude

Good people management skills; ability to create a vision for your accounts and inspire your team to help make it a reality

Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at senior and executive management levels.

Working knowledge of CRM, preferably Salesforce

Mastery of all Microsoft Office applications

In-depth knowledge of account management best practices, e.g. account planning, account development, executive relationship development, contracting and pricing with the ability to communicate, present and influence key stakeholders at all levels of a Global organization

What we offer in return:

You will be able to gain experience across a wide array of areas in a fast-paced environment.
You will be part of an experienced, youthful, multicultural team, addressing a discerning customer segment and with considerable scope for initiative and creativity.
Furthermore Lionbridge is proud to be an Equal Employment Opportunity Employer