Beschreibung:

For our client, a well-known pharmaceutical company in Basel, we are looking for a Technical Coordinator (m/f).

Background

This position is for an ambitious Technical Coordinator with a solid Stakeholder and Project Management experience preferred in the IVD Sector. You should have Technical Multimedia Operation, Maintenance and Enhancements experience.

General Information

• Start date: 16.03.2021
• Latest start date: 01.04.2021
• End date: 31.12.2021
• Extension: On request and showed performance
• Work location: Rotkreuz
• Workload: 100%
• Remote/Home Office: Yes
• Traveling required: No – Yes after pandemia +/- 20%

Tasks & Responsibilities

Operation

• 1st and 2nd Level Technical Support with Key User Support Model
• Manage 3rd Level Support with int/ext Partners
• Checkups before and Event Support (physical presence) during sessions with external customers
• Documentation (as closing of initial project and as continuous task)

Maintenance

• Preventive maintenance: upgrades
• Lifecycle of Devices / SW / Infrastructur

Enhancements

• Implementation of technical devices
• Technical interfaces
• Integration of Multimedia
• Organizational interfaces to Facility Management, GIS, DIA IT departments, business IT, external vendors

Management Tasks

• Vendor Management: Maintenance- and Support-Contracts, Service Level Monitoring
•  Documentation (overview on all technical devices, interfaces, connections, software)
• Adherence to our standards through IPC process
• Stakeholder Management: stipulation of SLAs, communication, meetings, reports, presentations
• Requirement Engineering, Business Analysis, Project coordination and support, Risk Managemen
• Training of key users, hosts, speakers, stakeholders

Must Haves

• Stakeholder and Project Management with a minimum of 3 – 5 years operative experience preferred in the IVD Sector
• Trained and familiar with technical Infrastructure - AV technology, power supply installations, signal technology
• IT basics (PC, network, Clickshare, OS, AMS, Digital Signage)
• Experienced in requirement engineering
• Business Analysis / Risk Management
• Fluent in German / English 
• Strong in social skills and communication in a intercultural environment
• Technical Multimedia Operation, Maintenance and Enhancements experience

Contact

Jan Schmitz-Elsen

Talent Acquisition Consultant

+41 61 500 01 74

jan.schmitz@datalynx.ch

We look forward to receiving your online application with your CV!