Datalynx AG

Technical Coordinator (m/f) (BB-30355)

Gefunden in: Neuvoo CH


For our client, a well-known pharmaceutical company in Basel, we are looking for a Technical Coordinator (m/f).


This position is for an ambitious Technical Coordinator with a solid Stakeholder and Project Management experience preferred in the IVD Sector. You should have Technical Multimedia Operation, Maintenance and Enhancements experience.

General Information

  • Start date: 16.03.2021
  • Latest start date: 01.04.2021
  • End date: 31.12.2021
  • Extension: On request and showed performance
  • Work location: Rotkreuz
  • Workload: 100%
  • Remote/Home Office: Yes
  • Traveling required: No – Yes after pandemia +/- 20%

Tasks & Responsibilities


  • 1st and 2nd Level Technical Support with Key User Support Model
  • Manage 3rd Level Support with int/ext Partners
  • Checkups before and Event Support (physical presence) during sessions with external customers
  • Documentation (as closing of initial project and as continuous task)


  • Preventive maintenance: upgrades
  • Lifecycle of Devices / SW / Infrastructur


  • Implementation of technical devices
  • Technical interfaces
  • Integration of Multimedia
  • Organizational interfaces to Facility Management, GIS, DIA IT departments, business IT, external vendors

Management Tasks

  • Vendor Management: Maintenance- and Support-Contracts, Service Level Monitoring
  •  Documentation (overview on all technical devices, interfaces, connections, software)
  • Adherence to our standards through IPC process
  • Stakeholder Management: stipulation of SLAs, communication, meetings, reports, presentations
  • Requirement Engineering, Business Analysis, Project coordination and support, Risk Managemen
  • Training of key users, hosts, speakers, stakeholders

Must Haves

  • Stakeholder and Project Management with a minimum of 3 – 5 years operative experience preferred in the IVD Sector
  • Trained and familiar with technical Infrastructure - AV technology, power supply installations, signal technology
  • IT basics (PC, network, Clickshare, OS, AMS, Digital Signage)
  • Experienced in requirement engineering
  • Business Analysis / Risk Management
  • Fluent in German / English 
  • Strong in social skills and communication in a intercultural environment
  • Technical Multimedia Operation, Maintenance and Enhancements experience


Jan Schmitz-Elsen

Talent Acquisition Consultant

+41 61 500 01 74

We look forward to receiving your online application with your CV!

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