Global Automation Service Product Market Manager - Zurich, Schweiz - ABB

ABB

Geprüftes Unternehmen

Zurich, Schweiz

vor 3 Wochen

Geschrieben von:

Lena Schneider

beBee Recruiter

Beschreibung

Global Automation Service Product Market Manager

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Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions:
gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
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The Global Automation Service Product Market Manager plays an important role, driving and fostering a culture of collaboration, customer focus, embracing change, as well as ensuring strong topic leadership and vision.

In this role, you will be accountable for the long-term profitable growth of Automation Service offering working in Business Line Mining with a mission to shape and drive automation advance service solutions.

This position reports to

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BL Service Manager,Mining

Your responsibilities

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Strategy : Define and implement the overall automation service portfolio strategy for BL Mining.

Structure, consolidate existing portfolio and contribute to evolve the portfolio:800xA Advanced Services (sentinel, loop tuning, health checks, cybersecurity etc.)

Upgrades/Retrofits
Spare Parts
Service (Care) Agreements
Collaborative Operation Centre (CoC) business model, standardization and alignment with other BLs
Marketing & Sales activities: Responsible for the assigned area product marketing, industry segment marketing, and both strategic and tactical marketing plans to support the local organization
Ensures the markets globally are well monitored by developing and maintaining efficient marketing tools and implementing coordinated marketing analyses and activities
Liaise with Marcom team for a communication strategy. E.g. success stories, launch new solution, technical info updates etc.
Structure marketing material for internal and external use.
Technical Webinars (educational internal and external to customers).
Join Sales meetings, support with technical and commercial negotiations
Develop the culture of consulting sales for recurring revenue solutions
Drive cyber security sales and execution in alignment with BL Digital
Support sales teams with bid & proposal templates, content, and costing/pricing.
Support sales/service teams on the tools, e.g. My Control System, ServIS, etc...
Market situation analysis : Leads market intelligence analysis and customer needs analysis.
Understands and defines current market segmentation and related offering positioning including relevant regulations and standards
Identifies potential gaps in portfolio, both against competition and new market opportunity e.g. M&A
Existing products : Owns the technical and market specification for the offering and determines a business plan that supports sustainable growth.
Leads life cycle management process, analyses current offering, defines and tracks

- performance metrics, plans appropriate measures (e.g. enhancements, cost reductions, phase-outs) and makes decisions on offering obsolescence and end-of life to ensure current and future market requirements are met and maximize profitability.

Utilize the tools e.g. My Control System, white spot manager, ServIS, ASM reporting, Sofa etc.
New product development : Defines new offering plans, sets technical, price, cost and capital expenditure targets.
Contributes to development of new portfolios by leading customer need and value analysis, planning the roadmap to create maximum value, followup of offering portfolio performance
Internal/external interface: Acts as interface between external market and internal functions (e.g. Sales, Operations, and Research & Development, Supply Chain etc.), forecasting volume trends on a regular basis to ensure Operation's capability to fulfil customer orders
Lead interface with PCP on behalf of BL(s) automation service teams and drive our requirements towards PCP
Also, collaborate and develop relations with PAEN to learn, share and leverage experiences from and to.
People leadership and development : Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed.
Coaches, motivates and develops direct and indirect subordinates within HR policies.
Drives and ensures knowhow sharing and crosscollaboration.
Works closely with local teams to drive growth on the portfolio and ensure success.
Build up their competence and provide them the confidence to take on more responsibility and accountability
Drive mindset for recurrent revenues and subscription models for automation systems

Your background

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10+ years of experience working within engineering, product management, site service and/or sales roles of automation solutions e.g. 800xA
Strong knowhow and exposure in lifecycle and service of automation solutions in