Joceline Noel Favre-Bulle

Service-oriented Operations Director whose progression at one of the world's leading hospitality schools is underpinned by extensive success in quality-driven hospitality arenas. Translates ambitious plans into strategies delivering profitable business growth and operational improvements across challenging international markets

Instrumental in delivering excellence across all aspects of campus (premises) operations while managing, performance monitoring and developing 130 staff with direct reports, including: F&B Manager, Head of Safety and Security, Head of Front Office, Lodging and Administration, Head of Maintenance and Executive House Keeper. Oversees management and allocation of annual CAPEX budgets
 

Orchestrate full academic calendar and Practical Art courses aligned with operational needs for company’s first semester bachelor programs in line with significant budgets whilst concurrently overseeing events catering for <1,500 people. 

Key achievements
• Reduced staff attrition through effective management, engagement and performance management.
• Translated ambitious strategies into plans to realize expansion goals.
• Drove commercial-based decisions to improve operational margins whilst devising and embedding stringent controls to maximize governance across all education functions.
• Named Les Roches Corporate Social Responsibility (CSR) champion; initiated CSR activities to promote staff engagement with local communities.
• Created and mapped sustainability strategy to delineate parameters influencing ecological and economical footprints. 

Master in International Hotel Management at Les Roches Global Hospitality Education - completion 2023

Diploma in Operations Management and Supervision at London Cooperate Learning