Jens Nyffenegger

Dynamic IT Leader with Extensive Experience in Infrastructure Management and Project Leadership

I bring a wealth of experience in infrastructure management, system engineering, and leading complex IT projects. With a proven track record of designing and managing sophisticated IT environments, I excel in guiding diverse teams to deliver innovative solutions tailored to the needs of both national and international clients. My commitment to excellence and strategic vision consistently drive impactful results, ensuring success in every project I undertake.

An accomplished IT leader with extensive expertise in infrastructure management, system engineering, and project leadership. Over the years, I have directed cross-functional teams to deliver innovative IT solutions that optimize efficiency and enhance user satisfaction for national and international clients.

• Current Role (2023 - Present):

Leading a team of 15 to manage hybrid cloud environments (AWS, Azure, GCP), drive automation, and deploy microservices, achieving significant cost savings and scalability improvements.

• 2021 - 2023:

Directed large-scale infrastructure projects, implemented Kubernetes solutions, and executed cloud migrations, enhancing efficiency, reducing costs, and improving uptime.

• 2020 - 2021:

Spearheaded the development of a digital insurance platform, seamlessly integrating backend services with mobile applications, resulting in a 30% increase in customer satisfaction.

• 2018 - 2019:

Drove operational excellence in application development, improving productivity by 25% and achieving high user satisfaction rates.

• 2015 - 2018:

Executed high-impact IT infrastructure projects, emphasizing innovation and operational efficiency, leading to a 95% client satisfaction rate.

With a strong foundation in ITIL, business analysis, and requirements engineering, I bring a strategic approach to transforming IT operations while fostering team collaboration and exceeding project goals.

CAS in Business Analysis (2016):

Achieved distinction, focusing on advanced business analysis methodologies and practical application.

• IREB Certified Requirements Engineer (2013):

Completed certification and advanced workshops in requirements engineering, enhancing expertise in defining and managing project requirements.

• ISTQB Certified Tester (2009):

Gained expertise in standardized software testing methodologies, test design techniques, and validation processes, recognized for outstanding performance.

• Business IT Specialist (HF Program, 2007):

Graduated with honors, ranking in the top 10% of the class. Completed a capstone project focused on improving IT solutions for businesses, receiving recognition for excellence in data analysis and project management.

• ITIL Foundation Certification (2005):

Mastered core ITIL concepts and frameworks, earning distinction for a deep understanding of IT service management.

• PC Supporter (SIZ Certification, 2000):

Completed foundational training in IT support and systems administration.