Area General Manager - Gstaad, Schweiz - Ultima Collection
Beschreibung
À propos de nous:
A Swiss luxury real-estate developer, owner and operator, with a growing portfolio of high-end assets in prime locations.
Business activity includes the long-term direct or indirect holding of luxury properties, located in Switzerland, France, and Greece. Our exclusive residences, chalets and villas are intended primarily for the ultra-wealthy.
We are delighted to announce the re-opening of our Top Luxury Hotel in Gstaad close to our new Private Luxury Residence on Gstaad Promenade.
Mission:
Ultima collection is looking for her/his future Area General Manager who will oversee both properties and lead the flagship of our Collection.
- Ensures the smooth running of the hotel, after re-opening, where all areas of the business are managed, and the guest service experience is delivered to the highest levels compliant to Ultima Signature Services
- Ensures the operations for a new opening part of the portfolio of the Collection
- Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develop and implement strategies with all department heads, where key properties metrics are identified, communicated and delivered
- Develop and federate an Ultima culture by inspiring stakeholders and effectively manages and reviews the life cycle of the team within both properties, fostering a culture of growth,
- Owner of both properties budget, business, and sales plan in cooperation with our Chief Commercial Officer,
- Maximize sales and profit, business opportunities and brand reputation, productivity and performance
- Builds and maintains effective working relationships with all key stakeholders, business partners and the local community
- Works closely with corporate office leaders to assure properties performances following company guidelines and targets
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required
Profil:
Requirements of our future Area General Manager:
- Proven experience in general management in top Luxury Boutique Hotels. A background in Switzerland might be an asset
- Strong problemsolving capabilities
- Proven experience in opening and / or seasonal hotel business model
- Excellent leadership skills with a handson approach and leadbyexample work style
- Commitment to exceptional guest service with a passion for the luxury hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms (Hotelbeds, Mirus)
- Assertive knowledge of Swiss law and regulations in terms of Hotel affairs and labor law are key assets
- Strong communication skills in both language English and French. German is a plus
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